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YES BANK has entered into partnership with Microsoft to deploy Office 365 and its recently- launched Microsoft Kaizala. Microsoft Kaizala is a product designed for large group communication in a chat interface and work management and integrates with Office 365.

 

According to the company, the deployment of product will help YES BANK employees collaborate in a secure environment, streamline communication with customers and improve work efficiencies. Microsoft Kaizala will help the bank connect their Corporate Headquarters and Branch office employees with field staff who may be mobile-only users. Microsoft Kaizala will power the bank’s sales and distribution workforce across the country to engage over a mobile app and transmit relevant information such as sales reports, service requests, unit visit reports, etc, without the need to be connect to the Branch or Corporate IT network.

 

Commenting on the partnership, Rana Kapoor, Managing Director & CEO, YES BANK, said, “Since inception, YES BANK has focussed on Technology and Innovation as mission-critical pillars for Business Excellence. This partnership is a prime example of YES BANK’s ART philosophy – Alliances, Relationships driven by Technology – as we continue to use technology to revolutionize the banking experience in India. The Kaizala solution will empower the employees and customers by enabling Digital communication channels over a familiar chat-driven interface, and ensure that YES BANK leverages its strength as an agile organization.”

 

Anant Maheshwari, President, Microsoft India, said, “We are excited to be part of YES BANK’s digital journey with Office 365 and Microsoft Kaizala. These cloud-based technologies bring the best of our modern workplace solutions to YES BANK. I would especially like to thank YES BANK for being an early adopter of Kaizala.”

 

YES BANK is also in the process of integrating Microsoft Kaizala’s capabilities with the bank’s Chat bots, AI infrastructure, several business processes, workflows and document management solutions, the company revealed.

 

Tags: Microsoft powers YES BANK, microsoft kaizala, yes bank, Employee Productivity, Office 365, microsoft office 365, Rana Kapoor ceo yes bank, Anant Maheshwari president microsoft india

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