Citrix buys Beetil

Citrix has acquired Beetil. The acquisition enables Citrix to expand the capabilities of its cloud-based support product line, Citrix GoToAssist, with the addition of an integrated IT service desk solution.

Brett Caine, SVP & GM, Online Services division, Citrix said, “Beetil’s services are a natural complement to Citrix cloud-based IT support tools. The design is elegant, simple and meets the needs of technicians and end users alike. Together with the Beetil team, we will extend our leadership in delivering innovative cloud-based support. This acquisition reinforces our commitment to meeting the growing demand of our customers and the market for a simpler and integrated approach to IT support.”

Dan Lee, Founder & CEO, Beetil said, “We share a common mission with Citrix: to help IT be strategic and responsive to today’s organizational needs. We founded Beetil to deliver a better cloud-based support and service management experience based on the best practice ITIL framework. We succeeded by delivering a complete support desk tool that is easy to use, easy to learn, and easy on the pocket. And we are thrilled to join the Citrix team because our two companies share a similar vision and culture.”