Gujarat citizens can lodge e-FIR for mobile and vehicle theft

The Gujarat government has announced that citizens can now lodge an e-FIR for mobile lost and online FIR for mobile lost in Gujarat without the need to visit police stations. This initiative is aimed at making the complaint process more convenient for the public.

The Information Department of the Gujarat government issued a statement detailing that people can now use the "Citizen Portal" of the Home Department or the "Citizen First" mobile app to register complaints for mobile phone or vehicle theft.

“As per directives of the Union Home Ministry…, the state government has taken a welfare decision where citizens can use the webpage  http://gujhome.gujarat.gov.in or the citizen first mobile application to register their complaints of mobile phones or vehicles theft into e-FIR. The services of e-FIR will be applicable only in cases when the accused is unknown and no bodily harm was done to the victim during the theft,” read the statement from the information department.

“The complainant has to register themselves at the citizen portal and fill in details about the theft. After a preliminary investigation by police, the e-FIR will be converted into FIR. In case the police station concerned is not known by the complainant, then their complaint will be sent to the police commissioner or superintendent of police office of the city/district,” it added.

The Gujarat government also announced that disciplinary action will be taken against police officials if no action is taken on the e-FIR within five days of filing. 

“The investigating officer must study the Gujarat Police mobile lost complaint and within 48 hours of the complaint being uploaded, the officer must contact the complainant to get details regarding vehicle/phone documents and also visit the scene of crime… ” the statement said. 

This new system aims to streamline the complaint process and reduce the burden on physical police stations, making it easier for citizens to report mobile lost complaints online in Gujarat and other theft-related incidents.