Customers of HDFC Bank are reporting faced problems with their net banking and digital payments. Many have been unable to send transactions, others have gone so far as to say that they have been unable to withdraw money from ATMs.
Complaints first started coming in at around 6:00pm in the evening today, November 21 and reached their peak at 8:00pm.
As per the bank, “An unexpected outage at one of our data centers has impacted some of our services. We are working towards restoration of the services, which shouldn’t take long. The inconvenience is sincerely regretted,” HDFC bank said on its official Twitter handle.
HDFC Bank, however, did not divulge the cause of the data center’s downfall - whether it is due to internal or external causes, whether it is a glitch or sabotage.
The overall number of complaints seem to have simmered down since then but many on Twitter are still expressing their outrage despite the bank’s assurances that the problem will be resolved ‘soon’.
However, it did not mention the reason behind the data centre outage
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