Zensar joins forces with ManageEngine to drive IT transformation and enhance enterprise efficiency

The collaboration aims to help organizations accelerate incident response, enhance monitoring capabilities, and reduce operational costs while fostering resilient IT infrastructure, improved service delivery, and smarter decision-making through actionable insights that drive operational efficiency

ManageEngine, the enterprise IT management division of Zoho Corp, has entered into a strategic partnership with Zensar Technologies to streamline and modernize enterprise IT management. This collaboration aims to tackle key industry challenges, including fragmented IT environments and the rising demand for real-time observability and integrated operations.

Zensar, a globally recognized technology solutions provider and part of the RPG Group, specializes in delivering digital transformation across sectors such as banking, financial services, insurance, healthcare, manufacturing, and retail. Through this alliance, Zensar will integrate ManageEngine’s robust portfolio—including IT service management (ITSM) and IT operations management (ITOM) tools—into its offerings. The partnership will enable a holistic approach to IT service delivery, application performance tracking, and infrastructure visibility, helping enterprises achieve greater efficiency and responsiveness in their IT operations.

“Enterprises today face increasing complexity in managing their IT infrastructure, affecting productivity and overall success," said Promoth Kumar, Chief Revenue Officer, ManageEngine. "This partnership with Zensar will provide businesses with a unified solution to streamline IT operations and enhance service delivery. By combining Zensar’s expertise with our advanced IT solutions, we aim to deliver real-time visibility and proactive incident management, ensuring seamless operations.”

The collaboration will enable organizations to achieve faster incident response times, enhanced monitoring, and reduced operational costs. Businesses can expect a more resilient IT infrastructure, improved service delivery, and data-driven decision-making through actionable insights that boost operational efficiency.

Jitendra Nandwani, SVP and head of cloud, infrastructure and security services at Zensar Technologies, said, "Zensar has [had] a strong and successful collaboration with ManageEngine for over a decade, founded on mutual trust, transparency and shared goals. Our collaboration spans across three strategic pillars: reselling, system integrator, and technology handshake—where we consistently deliver synergistic outcomes. This partnership, a natural elevation of our relationship, enables us to respond swiftly and effectively to our clients on their digital transformation journeys, ensuring their business services operate reliably and efficiently."