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HOW TO EVOLVE YOUR CUSTOMER ENGAGEMENT PRACTICES TO IMPROVE CX, AGENT SATISFACTION, AND REVENUE

HOW TO EVOLVE YOUR CUSTOMER ENGAGEMENT PRACTICES TO IMPROVE CX, AGENT SATISFACTION, AND REVENUE

Customer Spotlight: How LastPass Identity Provides Unified Security for a Technology Company

Customer Spotlight: How LastPass Identity Provides Unified Security for a Technology Company

HOW TWO CUSTOMER SUPPORT TEAMS TACKLED REMOTE WORK DURING A GLOBAL PANDEMIC

HOW TWO CUSTOMER SUPPORT TEAMS TACKLED REMOTE WORK DURING A GLOBAL PANDEMIC

Coming Soon: GoToMeeting on Portal from Facebook

Coming Soon: GoToMeeting on Portal from Facebook

The Top Priority for IAM and Remote Work

The Top Priority for IAM and Remote Work

HOW TO EVOLVE YOUR CUSTOMER ENGAGEMENT PRACTICES TO IMPROVE CX, AGENT SATISFACTION, AND REVENUE

HOW TO EVOLVE YOUR CUSTOMER ENGAGEMENT PRACTICES TO IMPROVE CX, AGENT SATISFACTION, AND REVENUE

PeopleKeys Conducts Secure Virtual Training With the Help of GoToMeeting and LastPass

PeopleKeys Conducts Secure Virtual Training With the Help of GoToMeeting and LastPass

Summer Travels? Stay Secure While Working from Anywhere

Summer Travels? Stay Secure While Working from Anywhere

SECURITY FOR REMOTE IT: HOW TO PROTECT AGAINST PHISHING AND SCAMMING

SECURITY FOR REMOTE IT: HOW TO PROTECT AGAINST PHISHING AND SCAMMING

CIOs on the hook for governance as automation rises

CIOs on the hook for governance as automation rises

Forbes India Big Shift: Creating a digital ecosystem for the new normal

Forbes India Big Shift: Creating a digital ecosystem for the new normal

VISUAL ENGAGEMENT TOOLS DELIVER GREAT CX: WHAT YOU NEED TO KNOW

VISUAL ENGAGEMENT TOOLS DELIVER GREAT CX: WHAT YOU NEED TO KNOW

See What’s Next in Tech With the Fast Forward Newsletter

SECURITY
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T-Mobile confirms breach by Chinese hackers in ongoing cyber espionage campaign

T-Mobile confirms breach by Chinese hackers in ongoing cyber espionage campaign

Helldown ransomware expands its reach, targeting Linux systems and virtualized environments

Helldown ransomware expands its reach, targeting Linux systems and virtualized environments

Sattrix and Cloud IOT sign JV to drive cybersecurity and digital transformation business in Southeast Asia

Sattrix and Cloud IOT sign JV to drive cybersecurity and digital transformation business in Southeast Asia

SOFTWARE
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PhonePe & Bharat Connect to announce easy contributions for NPS

PhonePe & Bharat Connect to announce easy contributions for NPS

Elastic collaborates with LG CNS to enable innovation in knowledge management

Elastic collaborates with LG CNS to enable innovation in knowledge management

Veeam announces update to Veeam Backup for Salesforce on Salesforce AppExchange

Veeam announces update to Veeam Backup for Salesforce on Salesforce AppExchange

START - UP
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ideaForge Soars Past 550,000 Flights, Reinforcing Indian Drone Leadership

ideaForge Soars Past 550,000 Flights, Reinforcing Indian Drone Leadership

HCLTech and Inspeq AI Join Forces to Promote Responsible AI

HCLTech and Inspeq AI Join Forces to Promote Responsible AI

Whatfix and Deloitte India Partner to Drive Digital Adoption

Whatfix and Deloitte India Partner to Drive Digital Adoption

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