Capgemini Expands Its BPO Centre Network

Capgemini has announced that it has expanded its Business Process Outsourcing (BPO) centre network in Trichy, Tamil Nadu which will serve as another spoke location for the hubs in Bangalore and Chennai.  

Spread across an area of 18,000 sq Ft., the new 300 seat BPO facility in Trichy will increase Capgemini's BPO strength in India where more than 6500 full time staffs are now employed. Over 200 employees have already been recruited, most of whom are fresh graduates. Two thirds of Capgemini's current employees in Trichy are women - a testimony to the region's ability to empower women and the quality of talent. All operations at the Trichy centre, like most of Capgemini's BPO services in India, will be non-voice based.  

BL Narayan, Head of BPO Capgemini, India added “The Trichy facility is part of Capgemini India's ongoing expansion strategy for its BPO services. Having strengthened our presence in the key cities of the country, we are keen to leverage the talent pool of tier III cities for servicing our global clients, based on our domain specialization in Finance and Accounting outsourcing, Procurement and Supply Chain Management."