Cisco rolls out People-Centric Innovations
2012-04-02Cisco has introduced new people-centric innovations aimed at making it easier for people to collaborate anywhere, anytime in the post-PC era at the Enterprise Connect trade show. The innovations, ranging from new desktop and mobile Cisco Jabber collaboration applications to Cisco TelePresence systems, are supposed to make it easy for users to move from one collaboration solution to the next based on how they work and their immediate task at hand. The new Jabber and TelePresence offerings, which include a new immersive TelePresence system with optimized collaboration capabilities, are completely integrated, giving customers more mobility options while also extending the reach of their telepresence investments.
William Moore, Executive Vice-President / Chief Technology Officer, CareCore National, said, "With Cisco's video solutions, disparate groups - anybody in the organization as well as truly anybody external - can interact with us face-to-face through TelePresence or using WebEx conference, allowing for more efficient communication and improved collaboration from any location. Cisco Jabber gives the flexibility in the method of communication, starting with presence and IM, extending its reach to a higher level of communication via desktop sharing, conferencing, and TelePresence sessions. With these tools, we are able to provide an in-person experience internally as well as with customers and vendors, saving time and improving customer interaction."
Andy Dignan, Sr. Manager, Unified Communications, CDW, said, "Cisco Jabber is an effective tool for addressing the rapid proliferation of mobile devices in workplaces. Today, several of our solution architects use the Cisco Jabber client on Windows, Mac, Cius, and iPhone devices, and are excited about the new iPad client with HD video. The Jabber Web plug-in augments the client offering letting us embed real-time unified communications and collaboration into our web-based portal to find product experts, see presence, and click to make voice and video calls in real-time. By embedding UC into our workflow, we are increasing productivity which helps us better serve our customers."
OJ Winge, Sr. Vice-President & General Manager, Collaboration Endpoints Technology Group, Cisco, said, "In a world that is increasingly mobile, social, visual and virtual, individuals are dictating how, when and where they communicate and collaborate inside and outside of the workplace. With today's TelePresence and mobility announcements, Cisco is continuing to make 'any device to any device' a reality, while helping customers collaborate on their own terms on a range of devices that provide a rich and consistent user experience."
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