As smartphones increasingly adopt e-SIM technology, fraudsters are exploiting the shift to dupe unsuspecting users. Unlike physical SIM cards, an e-SIM is embedded in the device and activated digitally—a convenience that unfortunately comes with new security risks.
How the Scam Works
Scammers often impersonate telecom representatives or customer support executives, claiming to help with verification or service upgrades. Victims are persuaded to share one-time passwords (OTPs) or scan malicious QR codes, which allow fraudsters to remotely port the e-SIM onto another device. Once in control of the number, criminals can intercept calls, texts, and OTPs, enabling unauthorized access to bank accounts, emails, and other critical services.
How to Stay Safe
● Never share OTPs or QR codes linked to e-SIM activation, no matter who asks.
● Confirm requests directly with your telecom provider using official customer service numbers.
● Use multi-factor authentication (MFA) on bank, email, and payment apps to minimize reliance on SMS OTPs.
● Stay vigilant if your device suddenly loses network service—it could signal an e-SIM hijack.
In the digital era, awareness is the best defense. By treating every e-SIM activation request with suspicion, users can safeguard themselves from identity theft and financial fraud.
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