The collaboration will also introduce digitalCOLLEAGUE, a unified role-specific interface, and Toscona, HCL’s process optimization suite, to boost efficiency, collaboration, and overall customer experience in Just Energy’s core business functions.
In a significant move toward energy industry digitalization, HCLTech has announced a strategic partnership with U.S.-based energy supplier Just Energy to drive a GenAI-powered business transformation. The collaboration aims to modernize and streamline Just Energy’s core operations using artificial intelligence and cutting-edge automation technologies.
At the heart of the HCLTech Just Energy collaboration is the deployment of AI Force, HCLTech’s proprietary GenAI platform, designed to boost productivity, optimize processes, and elevate decision-making across enterprise functions. This AI-led initiative will enhance various operational domains including IT, finance, analytics, customer care, sales, and contract renewals.
In addition, Just Energy will benefit from the introduction of digitalCOLLEAGUE, a role-specific, unified interface that simplifies access to tools and insights, fostering improved cross-functional collaboration. Another key solution, Toscona—HCLTech’s business process optimization suite—will help refine workflows and streamline complex operations, ensuring faster response times and greater agility in a dynamic energy landscape.
This HCLTech partnership represents a broader push for the integration of AI in energy to meet evolving customer expectations, reduce operational costs, and enhance service reliability. By embedding intelligent automation into its ecosystem, Just Energy aims to not only transform internal processes but also provide a more seamless, responsive, and personalized experience to its customers.
The move underscores HCLTech’s growing influence in delivering AI-powered energy solutions, as it continues to partner with global enterprises in navigating their digital transformation journeys. For Just Energy, this collaboration marks a decisive step in aligning its business strategy with future-ready technologies, preparing it for sustained innovation and market leadership in an increasingly AI-driven world.
Also Read: HCLTech launches a subsidiary in the US to oversee all public sector segments
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