Matrix Partners with Drishti-Soft
2012-08-27Drishti- Soft Solution and Matrix Comsec have jointly announced the successful interoperability testing and partnership alliance of Matrix VoIP Gateways with Drishti Call Centre Solutions.
The global customer base of Matrix VoIP solutions ranges from leading manufacturing enterprises, corporate and hotels to various size call centers. To further strengthen the position in the call center industry, Matrix Comsec recently tested and integrated the range of VoIP gateways with the contact center solutions from Drishti, India.
Sachin Bhatia, VP- Business Development, Drishti-Soft said, " Matrix, with its extensive experience in Telco and VoIP domain, will enable us to widen market reach so that we can serve more comprehensive set of enterprises and contact centers with solutions comprising of multimedia, dynamic queuing, intelligent routing, and comprehensive reporting any many more.”
“Matrix has developed a fine range of IP-PBX and VoIP Gateways to suit the requirements of all types of inbound, outbound and blended call centers. To increase the customer value, we have identified the need to offer more opportunities to call centers to increase their efficiency and productivity through better call center solutions,” said Sajeev Nair, Manager-Product Management, Matrix Comsec.
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