Pacnet enhances Wave Premium Service
2014-01-23Pacnet has reported that its Wavelength Premium International Private Line (Wave Premium) service has been enhanced now that its 100G Asia-Pacific network upgrade has been completed. This expansion in the network capacity can provide carriers and service providers higher availability and priority restoration capabilities through unparalleled route diversity.
The enhanced Wave Premium service offers customers industry-leading Service Level Agreements (SLAs) with service credits up to 100 per cent of monthly service charges, and will significantly decrease restoration time when a subsea outage occurs.
John Garrett, President of Carrier Services, Pacnet, said, “The vast majority of subsea outages are caused by external aggression, not technical defaults or other operational issues and the time required to make repairs results in significant business impact for customers. With the 100G upgrade, our capacity enables us to offer a resilient, meshed network that provides customers redundancy with multiple routes to the same destinations.”
For a limited time, Pacnet Wave Premium is available at the price of Wave Standard to new customers as well as those upgrading their services after initial contract terms have expired.
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