Riverbed Technology has launched the most complete and integrated Digital Experience Management solution in the market with the latest release of SteelCentral which now empowers customers to measure and troubleshoot all parts of the digital experience, from the user’s experience on the device to the back-end network, infrastructure, cloud and application.
This new release features the integration between SteelCentral Portal, SteelCentral Aternity, and SteelCentral AppInternals. This means that SteelCentral users can now incorporate the device-based view of end user experience providing IT and business executives with a single-pane-of-glass view of IT performance and its impact on end-users. In addition, the integrated workflow between SteelCentral Aternity and AppInternals provides an integrated monitoring system for the entire end user service and allows IT to rapidly troubleshoot business-critical applications across devices and applications. This results in a one-stop shop for the variety of teams involved in Digital Experience Management, from end-user services, to app developers and operations, to IT and business executives.
SteelCentral introduces application migration planning and prediction. This enables network planning and architecture teams to simulate and predict traffic behavior and impact on the network prior to application migrations – from data center to data center, from data center to cloud, and between cloud providers.
SteelCentral AppInternals now enables IT teams to consume performance insights and diagnostics across the application lifecycle. Leveraging new REST API’s, development and QA teams can add performance testing to their build tool chain and ensure that releases are optimized for production; operations teams can consume alerts on popular collaboration tools like Slack and HipChat; and support teams can automatically open tickets on incident management tools to log issues, their root causes and diagnoses. In addition, teams can use the API to extract metrics and enrich existing reports and tools.
Riverbed is also introducing a new integration between NetProfiler and NetIM that helps network managers understand the impact of network infrastructure on network performance. This integration is another example of how SteelCentral is enabling cross domain collaboration, breaking down the communication barriers created by the deployment of disjointed point monitoring solutions.
“Our customers are making big-ticket, highly strategic investments in digital business transformation initiatives to drive customer intimacy and employee/partner productivity.
Delivering a flawless digital experience couldn’t be more critical to their success. But with the adoption of cloud and mobile technologies, they are finding that traditional tools are unable to holistically measure and manage a user’s digital experience,” said Mike Sargent, Senior Vice-President and General Manager of SteelCentral, Riverbed. “SteelCentral now delivers the most complete, modular and integrated Digital Experience Management solution in the market, helping enterprises deliver a reliable and consistently high quality end user experience. With the breadth and depth of insight, we now provide – down to the individual transaction level – we are taking visibility to a whole new level to help our customers achieve their strategic goals.”
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