Truecaller partners with Microsoft to let AI respond to calls in user’s own voice

Truecaller is reportedly partnering with Microsoft which will allow customers to use its AI-powered Assistant to answer phone calls in their own voice. Through this partnership, the Swedish company will be able to use the Redmond giant’s Personal Voice technology, introduced in November as part of Azure AI Speech. Truecaller’s Assistant, available to paid users, will be able to replicate users’ voices in order to greet and respond to callers.

This is in addition to the preset system-generated voice options available to users through the digital assistance feature that helps answer phone calls for you, screen unknown calls, take messages, respond on your behalf or even record the call.

Truecaller users need to record a script of a few seconds in their own voice to create a digital copy after giving their consent. This allows the Assistant to start answering calls in the digital version of your voice.

Typically, Truecaller’s Assistant provides an option to edit the introductory greeting template for callers. However, Truecaller confirmed to TechCrunch that it has restricted the greeting template if you use your personal voice instead of a system-generated one. This is designed to make it clear that callers are hearing a “digital” version of the user’s voice

“We firmly believe that the personal voice feature will revolutionize the way our users manage their calls and elevate their overall experience with Truecaller Assistant. We look forward to further exploring the potential of AI-powered voice technologies in partnership with Microsoft and delivering even more innovative solutions to our global user base,” said Raphael Mimoun, product director and general manager, Truecaller Israel.