
OpenText has announced a major evolution of its Secure Cloud platform, designed to drive growth for managed security providers (MSPs). With fresh features like automated provisioning, enriched product recommendations, integrated task management and improved reporting and analytics, the platform streamlines MSP operations helping them focus on customer growth and retention.
With the acquisition of Zix in 2021, OpenText made further investments to enhance the capabilities within the Secure Cloud platform, and to extend the platform to the APAC market. The release of OpenText Secure Cloud in APAC signifies an opportunity for managed service partners to simplify and consolidate their data and email security, detection and response and recovery solutions under one multi-tenanted platform. This release also allows OpenText to maintain its commitment to channel partners by establishing a 2-tier structure within the single platform for partners to procure, manage and deliver OpenText Cybersecurity security and data protection solutions while continuing to work with their local distributors for additional support and services.
“At OpenText, we’re seeing a clear shift among our partners in India toward managed services and hybrid delivery models,” said Steve Stavridis, Regional Vice President, APAC, OpenText Cybersecurity. “We understand the unique challenges MSPs face in today’s fast-evolving threat landscape and the growing complexity around data privacy and compliance.”
The expansion features:
· Platform enhancements: A modern interface with new MSP workflows, integrated task management and a streamlined billing, payments and invoicing experience. This unified platform allows MSPs to manage, administer, and bill clients more efficiently, saving time and improved delivery.
· Security Analytics and recommendations: MSPs can now offer tailored, cross-functional security solutions with ease, thanks to new product recommendation features that analyses the collective data and recommendations solutions to close security gaps found in the environment include email risk management, compliance, data risk management and security.
· All-in-One Platform: The multi-tenanted platform includes endpoint protection, email threat protection, DNS protection, security awareness training, email continuity, email encryption, MDR and EDR and cloud-to-cloud backup, further expanding the platforms
With 100,000 small-to-medium businesses globally already relying on Secure Cloud, these enhancements will enable MSPs to deliver even more comprehensive security services to a growing customer base.
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