3i Infotech enables Tokio Marine & Nichido Fire Insurance to accelerate their business

3i Infotech has helped to enhance Tokio Marine & Nichido Fire Insurance’s Dubai branch’s rapidly-growing business. The company upgraded to 3i Infotech’s PREMIA11, as they needed a comprehensive system with end-to-end integrated solution which could provide quick processing to the customer, avoid manual intervention in day-to-day operations, improve operational efficiency with higher quality, faster time-to-market, reusability and data storage.

TMNFs Dubai branch had dependency with third-party system to do any changes on the tariff logic, which was one of the biggest problems faced by them while using PREMIA 9. Apart from this, they didn’t have a proper Document Management System, Business Intelligence technology, fixed assets & budget modules and integrated workflow systems. With upgradation to PREMIA 11, problem areas of the IT system, as mentioned above, have been addressed with new features and functionalities, in addition to existing PREMIA 9 functionalities.

The major advantages of this upgraded version are seamless integration of underwriting claims, reinsurance and finance with reporting. It also reduces printing costs of the company, as the system can send documents via email instead of manual print-outs. In PREMIA 11, the claims module is redesigned to meet the company’s complex business requirements with improved processes along with the integrated workflow system which helps in reducing the company’s costs.

Hiroki Sasai, General Manager, TMNF Dubai branch, says, “The web-based PREMIA 11 directly supports several of the corporate goals and objectives established by the company’s IT Department and Management. With its real-time and accurate reporting of all client enquiries and administrative metrics, it has helped our business in creating and maintaining an efficient workflow. We have an intricate business structure, but 3i Infotech was able to grasp the business very quickly due to their experience in the insurance industry.”

Rakesh Doshi, EVP & Business Head, Financial Services & Insurance, 3i Infotech, comments, “We have developed a marine policy admin which has made TMNF Dubai branch’s complex business into seamless operational model. It has also been integrated with the third-party application for the issuance of certificate. However, the control, validation and tariff logics are derived from the core PREMIA system which has benefited them, from the control and audit perspective.”