A team arrested for posing as tech support staff for cheating Foreigners
The Delhi Police has arrested 12 people for posing as executives of an e-commerce company to allegedly cheat foreigners on the pretext of providing them technical support. They would send fake “ransomware” pop-ups to these people in countries like the US and Canada and ask them to pay for technical support to resolve the issue, said the police.
Five people, including a woman, were arrested for allegedly running an illegal call centre and duping citizens of foreign countries by posing as representatives of a tech support company, police said on Friday.
The owner -- Pritpal Singh (35) along with his associates Mayank (26), Chandan Gupta (24), Subham Kumar (22), and Kinkini Das (35) were operating the call centre from the third floor of a building in south Delhi's Malviya Nagar, they said.
Deputy Commissioner of Police (South) Atul Kumar Thakur said, "The accused approached US-based customers using "X-lite/ Eye Beam" and duped them on the pretext of providing them tech support if they paid a fee of 100 to US 400 US dollars. "They induced the customer to provide the amount through various payments methods or wallets."
DCP Kumar further says,they were taking wrongful gains as they first sent a pop-up message or a bug to the customer's computer after obtaining their data from cloud servers and stated that their system has been attacked, and later ask them to obtain tech support from them to eradicate the pop-up or bug from their systems.
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