"At Aeris, we strongly believe that IoT is a technology of hope"

Ranjeet Koul, VP and Country Manager APAC MEA, Aeris

Digital transformation impact on customer experience

“Research from IDC shows that two-thirds of the CEO’s of Global 2,000 companies will shift their focus from traditional, offline strategies to more modern digital strategies to improve the customer experience before the end of the year, and, 79% of companies admit that COVID-19 increased the budget for digital transformation.  

Clearly, companies investing in holistic digital transformation in these connected times, will reap exponential benefits with increased business and customer value along with enhanced customer experience. With digitization of customer-facing processes and all touch points of interaction; managing the customer experience in the true sense of designing customer interactions to not only meet, but, exceed customer expectations and optimizing it leads to clear and tangible results for the business”.

Different Ways Of Seamlessly Delivering Data & Insight 

“Aeris' full-stack IoT technology is helping companies transform unconnected products into connected services which deliver seamless engaging end-user experiences powered by data-driven insights. Across a wide variety of industry sectors, Aeris offers solutions for some of the most demanding customers of IoT services today. Implementing an IoT solution can be complicated, but we're here to make it simpler.  
Aeris Communications enables smart flow management for data, insights, and cost controls and our IoT suite of solutions help to get data quickly, which can be accessed from anywhere, anytime and on any device of choice. This helps improve business processes and automate most of the routine tasks, freeing employee bandwidth for more complicated and specialised tasks, enabling them to move up the value chain of jobs”.  

Preparing to get into the phase of next normal

“Covid19 forced everyone to adopt to the ‘New Normal’, championing the disruption caused by creating a balance between what worked before and now is critical for organisation’s success.  
Our clear goal is to develop a balanced, effective remote working formula for a distributed workforce along with accelerating best practices around collaboration, flexibility, inclusion, and accountability. At Aeris, we strongly believe that IoT is a technology of hope.”