Digital transformation, industry leaders building resilience to thrive in the post-pandemic world

By VARINDIA - 2021-07-27

Digital transformation, industry leaders building resilience to thrive in the post-pandemic world

In this post-pandemic world digital transformation has become more important. The rise of the internet and the current work culture has literally changed everything - from relationships to run businesses. In this unprecedented time organizations need top-tier solutions to run their digital operations so they can keep up with this rapidly changing world. Though digital transformation varies widely based on organization's specific challenges and demands, there are a few constants and common themes among existing case studies and published frameworks that all business and technology leaders should consider as they embark on digital transformation. 2020 has been a year like no other in recent history, and the manufacturing industry has felt the impact. Along with declines in production, forced shutdowns in the early days of the pandemic caused a significant dip in manufacturing employment levels. In 2021, it will focus on rebuilding lost revenue streams. For all manufacturers, it should include a commitment to increasing agility in operations. By continuing to invest in digital initiatives across their production process and supply network, manufacturers can respond to the disruptions caused by the pandemic and build resilience that can enable them to thrive. To know more about this and how the leading solution partners are disrupting the market with the newer technologies, let’s go through the following feeds by the industry leaders.

 

HYBRID WORKFORCE MAKING ORGANIZATIONS TO FACE DIFFICULTIES IN DEVICE SETUP

 

RANJAN CHOPRA, MD, Team Computers

 

AS A LEADING PLAYER

It's been a wonderful 34 years journey, we have been constantly working as a team to raise our bars and quality of solutions, each passing year. The IT Services and Solution industry has turned to be competitive like never before, and to survive and excel in such a market all that you need to deliver is an unforgettable experience; not just in terms of work but also the personal associations that we build via work. The consistent innovation in our services and solutions along with delivering a great customer experience; today makes the Next-Gen IT Partner.

 

EXPANDING SERVICE OFFERINGS

Over the years, we have successfully established a presence across all the major cities of India. Having hold of a good and diverse supply chain has helped us reach new markets in a very short span of time. Covid motivated a lot of people to go out of their way and start something of their own. The startup trend in India got our focus towards the southern region of India too. We now strive and deliver startup-first solutions to all major locations in India.

 

AVAILABLE SOLUTIONS TO PENETRATE

We at Team Computers, are helping organizations accelerate their digital transformation through our Work From Home solutions starting from laptops, tablets, and desktops to complete Cloud-enabled storage solutions. Our current focus being Zero-touch deployment and 24x7 Remote Infrastructure support to the workforce.

 

STRATEGIC PLANS IN 2021

Our only strategic plan is to provide Organizations with the latest technology and to assure them sustainability. One of the most important aspects of this journey is to secure endpoint devices from phishing, malware, data breaches, and similar cyberattacks, our cybersecurity products helping organizations from such breaches. Similarly, managing Hybrid workforce devices through the physical presence of engineers or developers is a difficult task, so we are planning to opt for more Mobile Device Management solutions and Zero-touch deployments to seek quick issue resolutions.

 

BEST SUITED OEM’S PARTNER PROGRAMMES

We are rigorously investing in resources and research to level up the analytics and automation in India. Due to the Hybrid workforce, organizations are facing difficulties in device setup, Team Computers offers a wide variety of mobile devices with the features of Zero-touch deployment and remote support. Apple, Samsung, DELL, Lenovo are a few OEMs that help in the end-to-end device setup process. The support that we are receiving from all our OEMs is immense, we hope and work towards making these partnerships even more successful in the coming years.

 

CLOUD ADOPTION AND MANAGED SERVICES ARE THE MAIN PILLARS OF UMBRELLA INFOCARE

 

SANJAY AGARWAL, Co-Founder and MD, Umbrella Infocare

 

AS A LEADING PLAYER

Umbrella Infocare has emerged as a leading player, mainly because of our clear focus. When it comes to our experience, we separate our growth into three phases. We began mainly with cloud adoption with a lift and shift approach and Managed Services in phase 1; we then realised that digital transformation and modernisation for enhancing the customer journey was the need in the next phase; and now in phase 3, we find that clients require automation and future readiness with DevOps, Containers, Compliance and Security.

 

EXPANDING SERVICE OFFERINGS

We have built tech solutions for clients across US, UK, Middle East, and Singapore and are accelerating our efforts in a big way to expand into US and Europe. We are working with these companies to help them achieve customer success, scale faster and improve performance and ensure business continuity. We are mainly extending our strengths as an AWS partner that offers premium services and expertise to prospects across multiple geographies who can help them save on time, resources and costs. We also help our clients stay a step ahead of the competition by enabling them to constantly adopt the latest technology.

 

AVAILABLE SOLUTIONS TO PENETRATE

We offer high quality, secure and collaborative digital workspace solutions with our Citrix deployments. With these solutions, our customers can create a customized and flawless end user experience that can be centrally administered across various locations. Virtual apps and desktops also enable secure access from any operating system or mobile device. They can manage user risk through advanced analytics and ensure that their IP is protected while adhering to compliance standards with governance and security audits.

 

STRATEGIC PLANS IN 2021

This year, in AWS, we have observed that the trends are leaning toward a need for DevOps Containerisation, Big Data and Cloud Security. We plan to help businesses in these sectors leverage Containers, data analytics and cloud security to meet their business goals while strengthening the capabilities of existing clients with new technology. Cloud adoption and Managed Services will always remain our main pillars and we will keep helping businesses across industries benefit from these.

 

BEST SUITED OEM’S PARTNER PROGRAMMES

We have always maintained a great relationship with AWS and Citrix and we believe they are even now best suited for spurring our organisation’s growth. We have also begun to recently partner with CheckPoint who offer advanced and highly effective cloud security solutions. With more and more businesses adopting cloud solutions, cloud security is gaining huge significance and our new partnership will help our clients strengthen their security stance while optimising the cloud with us.

 

FOCUSING ON MANAGED SERVICES MODEL, DIGITALTRACK ENSURING CUSTOMERS INFRASTRUCTURE

 

 

 

S. Vijay Iyer, Director - Professional Service, DigitalTrack Solutions

 

AS A LEADING PLAYER

 

We found the remote working style challenging at first, but as things progressed, it was more productive as our team could reach out to more customers and provide Solutions and Services effectively.

 

EXPANDING SERVICE OFFERINGS

As we have adapted to the remote working model, we saw boundaries were no longer a barrier and could expand our services to other geographical areas which otherwise we would have been hesitant too. We also saw the reception was equally well received.

 

AVAILABLE SOLUTIONS TO PENETRATE

We have equipped our team with the required infra and making sure their availability is there even if they are working from a remote place. This enables us to reach our customers with appropriate solutions.

 

STRATEGIC PLANS IN 2021

We are more focused on our Managed Services model which caters to a large customer base and ensuring our customers infrastructure is up & running of during the challenging times.

 

BEST SUITED OEM’S PARTNER PROGRAMMES

Today most of the OEM’s have a model specific to current scenario and to address the newer challenges. We as an SI are looking to have partnership who have an established MSP model which we can offer to our customers along with our skilled services.

 

THE WFH CULTURE INCREASING THE ATTACK SURFACE AREA

 

 

N K MEHTA  CEO & MD, Secure Network Solutions India

N K MEHTA, CEO & MD, Secure, Network Solutions India

 

AS A LEADING PLAYER

Secure Network Solutions (SNS) is a Cyber Security focused System Integration company since 2000. SNS has seen a consistent growth year-on-year due to the digital revolution and customer adoption of wide range of hi-tech products and solutions including Cloud, Artificial Intelligence and Machine Language. With WFH culture, millions of devices are remotely connected, increasing the attack surface area. End point has become new threat vector and incidents of cybercrime are increasing exponentially. As per published reports, the cost of cybercrime is estimated to be 6 trillion dollars. Therefore, Cyber security solutions is edged to see huge jump moving ahead.

 

EXPANDING SERVICE OFFERINGS

SNS now offers consulting, outsourcing of Security Specialists, Remote Installation & Monitoring as well as SIEM/SOAR services. Now, SNS has a dedicated Services team to handle overseas requirements. Vulnerability Assessment, Penetration Testing, Security Posture Assessment (SPA), and Security Analytics are some of the services we are seeing a growing demand. Increased threats, ransomware attacks, vulnerabilities on products, need for compliance, and regulatory requirements have switched reactive customers to proactive gear. In fact, we started our 10th operation at Ahmedabad during pandemic to cater to increasing requirement in that region.

 

AVAILABLE SOLUTIONS TO PENETRATE

SNS has matured product lines to address secure remote working requirements. Cloud based Identity & Access Management (IAM), Cloud managed Secure End-point Detection & Response (EDR), Secure SDWAN, Cloud based DLP, SIEM and SOAR are gaining traction. We are proactively reaching out to our customers who have offered the flexibility to their employees for Work From Home (WFH) even till end of the year. STRATEGIC PLANS IN 2021 Employee productivity management is evolving as a single largest focus area due to the changed working conditions. Offering User experience as if they are working on-prem in terms of speed, performance, efficiency without compromising on security is another major area.

 

BEST SUITED OEM’S PARTNER PROGRAMMES

Cloud Identity, Secure Web Applications, Cloud DLP, SASE are the new technologies and we have aligned ourselves to the leaders in the respective segments. On-prem vendors who have modified their offerings to suit the changing times have also scaled-up to the challenges, which is very promising. It offers partners a seamless transition from on-prem to hybrid without looking for new vendors in the respective segments.

 

ADIT MICROSYS OFFERS ONLY NICHE SOLUTIONS TO CUSTOMERS IN OTHER GEOGRAPHIES

 

SATYARTH SRIVASTAVA, Director, Adit Microsys

 

AS A LEADING PLAYER

There has been definite surge in hardware sales of both PCs and laptops since March 2020. It is unfortunate that India does not manufacture any chips at all required for business computing and ranks low in manufacturing of other components of PCs and laptops. Supply chains have often been disrupted and customers have had to bear the burden of increasing prices in light of demand exceeding supply.

 

EXPANDING SERVICE OFFERINGS

We had started reaching out to customers beyond our physical presence since around 2015. The pandemic only increased acceptance of our services anywhere in India without being physically present in customer locations. We have been selective in this approach, offering only niche solutions to customers in other geographies. Most customers have their local service providers for commodity products so we do not try to expand in other regions with routine offerings.

 

AVAILABLE SOLUTIONS TO PENETRATE

We believe that majority of the companies have by now taken care of setup required for remote working. Our focus is more on complexities arising out of such set ups for security and monitoring of infrastructure, applications and data.

 

STRATEGIC PLANS IN 2021

Our strategy is simple: help customers in digital transformation of their business. To achieve this, we are engaging deeper with current customers and reaching out to new prospects with niche solutions.

 

BEST SUITED OEM’S PARTNER PROGRAMMES

Many OEMs have mature models in dealing with partners. It is important to evaluate and consider “Make in India” products but even more important to evaluate their behaviour with partners over a period. Many OEMs – international and Indian, have a narrow approach in working with partners and this shows up at time of commercial finalization and renewals. This is an additional challenge partners are dealing with, apart from newer technologies and newer ways of working and decision making. Microsoft, Amazon, Sophos and many others are working closely with partners like us to grow business for all. We also work closely with niche solution providing OEMs where we have comfort factor about their partnership model.

 

ENJAY HAS EMPOWERED PARTNERS TO SELL PRODUCTS EFFECTIVELY

 

 

LIMESH PAREKH CEO Enjay IT Solutions

LIMESH PAREKH, CEO, Enjay IT Solutions

 

AS A LEADING PLAYER

The experience has been good. Of course, the marketplace is evolving very fast, but with proper use of technology and processes, we can overcome the challenges.

 

EXPANDING SERVICE OFFERINGS

We have many partners and then conducted rigorous training for them as well as their team members. This has empowered the partners to sell our products effectively.

 

AVAILABLE SOLUTIONS TO PENETRATE

Working from home is not a problem if the culture of the organisation is right. Fortunately for us, the working culture in Enjay is very disciplined and streamlined. Also, our partners also cooperated with us very well for online training and meetings. Further, most of the customers don't have any problem with online demo and online implementation of our solutions.

 

STRATEGIC PLANS IN 2021

We implemented a strong culture of cross-selling and relationship building for our entire organisation. BEST SUITED OEM’S PARTNER PROGRAMMES During this period, we launched two of new products. Sangam CRM, a new age Indian CRM for Indian businesses. Second solution is Sampark setu (previously called tiktik) for our smaller customers. Tiktik is a mobile marketing app supporting Whatsapp and Email marketing.

 

NTT DELIVERS COMPETENCIES AND RESOURCES TO MANY LARGE FINANCIAL SERVICE CUSTOMERS GLOBALLY

 

 

SHANTARAM SHINDE National Head - Channel Business, NTT Global Data Centers and Cloud Infrastructure, India

 

SHANTARAM SHINDE, National Head - Channel Business, NTT Global, Data Centers and Cloud Infrastructure, India

 

AS A LEADING PLAYER

 

Customers are using pandemic forward modernization and refresh of technology and infrastructure. NTT is a market leader in the domain with several pioneering services and innovations to its credit. We are a holistic service provider with a complete range of data centers, cloud, networking and security services. This helps in rapid and smooth growth for businesses. The competitive pricing and capabilities of NTT make it one of the most affordable MSSPs in India. NTT works with thousands of clients across various industries which has given us an in-depth understanding of the security landscape. This can benefit organizations no matter which industry they operate in. Apart from providing our own professional support, NTT also offers the most advanced learning and skill development training to enterprise security professionals.

 

EXPANDING SERVICE OFFERINGS

We understand the constraints that we cannot be everywhere. That’s where our MSP and Distribution Partner strategy will help to reach out to newer geographies and newer markets. That’s exactly where our Partnerships with partners like ZNet and RAH will come to help. They have their presence through their partner ecosystem across markets in India.

 

AVAILABLE SOLUTIONS TO PENETRATE

NTT Ltd. in India has a vast portfolio of services from Cloud to Connectivity we call it Edge to Cloud Strategy. Digital workplace includes solutions offered by NTT and its ecosystem partners through its global alliance such as Microsoft, Google, AWS, Akamai and many more. They complete the range of services required like secure access, Collaboration Platforms etc. NTT has competencies and resources and are already being delivered to many large financial service customers in India and globally. We will be using the same MSP and Distribution Partner strategy to go to market.

 

STRATEGIC PLANS IN 2021

There has been a major change in the way business is conducted and therefore, we feel the following will be some of the key focus areas as far as NTT Ltd India is concerned. • Data center adoption will increase and no longer remain an option. The current needs of remote working and ensuring continuation of operation has necessitated cloud adoption across businesses verticals. • Cloud, especially private cloud is the clear choice in the current scenario. The market in India is growing rapidly and is set to cross $7 billion in the year 2022. The pandemic has further accelerated the demand and we will see this surge continue in the days ahead. • Customers are seriously evaluating security requirements with the Security as a service model (SaaS) emerging as a clear choice. • DR and BCP in the mid-market and commercial segments are being evaluated. We have extensive DRBC measures and services in place and added pandemic response strategy to our disaster management protocols.

 

BEST SUITED OEM’S PARTNER PROGRAMMES

Partner ecosystem has played a key role in NTT GTM over a period of last 14+ years. To make it more engaging and leverage more competencies of partner organisations, we have decided to work with a few select MSP partners who have exhibited their competencies to take the NTT services portfolio to market with their value-added services. NTT in its new avtaar will have a complete network platform to be offered in addition to remote office solutions in addition to what it is already known for in Indian market. Also, direct teams will primarily focus on a set of named accounts and the commercial segment will be driven using the channel ecosystem and Digital Sales Group. We want partners to do more heavy lifting themselves and decide on their business margins on their own instead of NTT payout structure.

 

COMPROMPT INCULCATES INTO CLIENTS AN UNDERSTANDING THAT IT KNOWS NO BOUNDARIES

 

 

MANISH B. SANGHRAJKA  Director ComPrompt Solutions

 

MANISH B. SANGHRAJKA, Director, ComPrompt Solutions

 

AS A LEADING PLAYER

Being one of the leading players in the sector and active in it since the 2000s, we are committed to offer a bouquet of IT services to our esteemed clients. The IT sector has evolved rapidly over the years. Since the spread of the pandemic, the world has become dependent on IT services like never before. We at Comprompt make sure our contribution towards further enhancing this image is always worth our efforts.

 

EXPANDING SERVICE OFFERINGS

When it comes to expanding services to newer geographies, we must say that geography is not so important in IT services expansion. With dependable 4G services, well-connected clientele and prompt services we offer to our clients, geography seldom matters. What we ensure is looking into client’s needs promptly, and helping them resolve issues to their satisfaction. Comprompt mainly has its clientele across MMR but with time, we have managed to reach clients spread beyond MMR limits. Our main objective is to inculcate into our clients an understanding that IT knows no boundaries and we are there to serve you however remote you are placed.

 

AVAILABLE SOLUTIONS TO PENETRATE

We had been investing in our infrastructure on a continuous basis as we always believed in the IT sector’s growth story. Our entire team, during these difficult times, managed to serve our clients’ needs well mainly because we had this infrastructure in place. The well-in-advance planning in our case has made sure that the work goes on uninterruptedly even when a small thing like local commuting was made very difficult by the pandemic.

 

STRATEGIC PLANS IN 2021

Presently, we are preparing ourselves for times where we may have to serve quite a large number of clients we are serving as of now. One of the biggest challenges we believe people may have to face in the coming times is about synchronisation of various IT enabled gadgets, located at different places.

 

BEST SUITED OEM’S PARTNER PROGRAMMES

For, Comprompt clients’ needs are varied and so are offerings in the IT sector. Secondly, the IT industry is one of the fastest evolving in nature. We believe some of the topline brands such as Google, K7, SecPod, Endpoint Protector, BitDefender, Fortinet, Sophos, Gajshiled, Seqrite, Google, Microsoftshould remain our reliable partners even in the future. These companies have proved their worth over a long period of time and they should be able to hold the fort in the future too.

 

SHIVAAMI FOCUSES ON PRIORITIZING AND DEVELOPING INNOVATIVE SOLUTIONS TO HELP SMBS

 

PUNIT THAKKAR CEO and Director, Shivaami Cloud Services

 

PUNIT THAKKAR, CEO and Director, Shivaami Cloud Services

 

AS A LEADING PLAYER

Shivaami began as a website development company with only four employees. Later Shivaami Cloud Services shifted its focus to the cloud industry in 2011, partnering with Google Cloud to offer a Google workplace solution (formerly known as G suite). We began assisting businesses in moving their facilities to the cloud in order to save time and money while also improving security. With our immense dedication and passion, we became the only Indian company to receive the 2013 Google Top Sales Contributor Award and 2019 We were awarded as Global Diversity and Inclusion partner of the year.

 

EXPANDING SERVICE OFFERINGS

Progress is a critical component of every company's success. It is no longer sufficient to do business with only existing customers to survive in an increasingly competitive market. For us geographically was never a challenge & being in the cloud industry we were able to our client no matter the location. This year, we are opening our office in the USA for International Exposure.

 

AVAILABLE SOLUTIONS TO PENETRATE

Given everything that was going around the world in the year 2020, It has forced us to adopt a remote working culture in which collaboration is a must. We understood how important it was for businesses to have a smooth transition for their employees in regards to a remote working lifestyle. Since it is a difficult time for businesses to set up cloud technology, we offer flexible options and with the support of our vendors, every business would be able to move their business to the cloud efficiently.

 

STRATEGIC PLANS IN 2021

In 2021, our sole focus will be on prioritizing and developing innovative solutions that will help Small and Medium-Sized Businesses (SMBs) operate their operations more efficiently and achieve visible results in their company's growth. Indeed, the epidemic has pushed us closer to the digital revolution that all businesses must seek.

 

BEST SUITED OEM’S PARTNER PROGRAMMES

Finding the right partner to help transform your business can be an overwhelming process. However, our partnership with Google Cloud is one of the oldest that has rapidly expanded our services and opportunities to serve various clients in the cloud industry. Google Cloud Partner Program provides partners with tools, technology, and support so that we can put customers first and work together to grow our businesses. This program ensures that all of your employees are equipped with the tools to ensure long-term business growth, innovation, and professional development.

 

PENTAGON SUCCESSFULLY ADDING VALUE TO THE MARKET & MEETING CUSTOMER'S NEEDS

 

SAIRAMAN MUDALIAR MD, Pentagon System

SAIRAMAN MUDALIAR, MD, Pentagon System and Services

 

AS A LEADING PLAYER

As Pentagon commenced its operations 27 years ago, we aggressively grew our services on a national and international forefront as a service provider from Mumbai, India. We strongly grew our customers as we embraced a customer-first approach and endeavoured to maintain this approach. Once we adopted it, we paced ourselves to deliver a wide range of IT services with excellence every step of the way. We bring a clear and crisp goal to tailor IT solutions and managing critical business needs. Setting up data centres, operating and maintaining them on-premise to solving any complex setup is what PSSPL specialises in. We go above and beyond to make sure we offer the best of the best. Our design & belief lies in sustaining & nurturing our customer's IT needs with our extensive offerings on infrastructure, network & security.

 

EXPANDING SERVICE OFFERINGS

We aim to expedite and boost digital transformation. Essentially paving the way for the business growth of our customers. It has been achieved by the diverse offerings and expertise supplied on our end for the new and improved cutting-edge technologies. Furthermore, we are aggressively working with our current and potential customers to mould them digitally & contribute towards more elevated operational efficiency. Our goals are set to align with our business vision & accommodate easily to the dynamic market trends. We plan to grow our revenue in both solution & services with a global customer focus through cloud, hybrid offerings, cybersecurity and many more services.

 

AVAILABLE SOLUTIONS TO PENETRATE

Our conversations with customers are on a multifront aspect that essentially comprises two main operation lines: digitally transforming their IT & second - considering security, authentication of users while obtaining data & application. We are helping our customers with best practices, training & hand-holding in the long run concerning the WFH model. End-point data security is a shared responsibility; both organisations and employees play an equal and vital role. Moreover, our solutions involve securing networks & encryption.

 

STRATEGIC PLANS IN 2021

At Pentagon, we believe in acquiring newer, accurate skills and resources while maintaining our customer obsession approach. We constantly upgrade ourselves in solutions like hyper-converged, cloud, AI, ML, security services to make business operations run smoothly. To adopt and sustain the new WFH and BCP strategy, Pentagon has worked as an MSP. With dedicated cybersecurity practice, we are continuously educating them on threats and vulnerabilities. Assisting them with data protection, security as well as a protected network. Furthermore, we worked and have been working with multiple vendors for our infrastructure practice.

 

BEST SUITED OEM’S PARTNER PROGRAMMES

As new technologies unfold and with change comes challenges, these forces of change affect the growth dynamics. New technologies have spearheaded and been the drivers of change. As the profound effects of challenges come forth, we continually create value, become innovative, and devise robust outcomes.

 

BLOOM ELECTRONICS EXTENDS ITS SERVICES BY IDENTIFYING THE STRATEGIC AND NICHE NEED OF THE MARKET

 

S KARTHIKEYAN MD Bloom Electronics

S KARTHIKEYAN, MD, Bloom Electronics

 

AS A LEADING PLAYER

 

We, Bloom Electronics, have rich experience of 3 decades in IT Market in India as Partner, Dealer, Distributor, Importer/Exporter as well as IT System Integrator. We become one stop solution provider to Customer on END-END IT Requirements. We were able to provide HW, SW, NW and other IT requirements as needed. Our 3 decades of experience helps here to understand the implicit requirements of customer and able give them what they want. Also, we are able to serve different verticals of customer like Government, Corporates, Education, Fintech, Healthcare, IT partners and retail.

 

EXPANDING SERVICE OFFERINGS

We expanded our solutions to newer geographies by identifying the strategic and niche need of the market. We selected the tough terrain to serve to show our capabilities to the newer market and got customer / market acceptance as we were able to serve better than tier-1 companies w.r.t the IT Services. This is possible purely based on our 3 decades of experience in this Market.

 

AVAILABLE SOLUTIONS TO PENETRATE

We are currently handling our customers through various digital and collaboration platforms to featuring our solutions as well as handling all client calls / presentations digitally and working on Online Ordering system. We also had our own online trading platform along with FAIITA digital platform.

 

STRATEGIC PLANS IN 2021

In 2021, we are focusing on IoT, AI areas, which brings optimization and helps industry to cope up with the new paradigm shift of Post Corona Scenario. We are working on niche technological areas of creating Smart Ports and Smart / Safe Cities by collaborating with various OEMS / Vendors. We are also strategically aligned to various Govt Agencies like TCIL. KELTRON, ITI, WTL and KEONICS to accelerate our growth in eGov Space. Moreover, we partnered with M/s Mindlogicx for education Solutions and M/s Trinity with Smartcity ICCC Solutions, M/s NewGen and M/s Docpro for DMS Solutions and also partnered with various solutions providers in the Area of Agriculture, Healthcare, Fintech and industry Automation.

 

BEST SUITED OEM’S PARTNER PROGRAMMES

We actually work vendor agonistic basis as per the client requirement and budget. For the Smart Solutions we aligned with Cisco, Dell, HPE, HP inc, Asus, Acer, Lenovo, Bosch, Commend, Zenetel, Oizom, Phoenixrobotix, Panasonic, Samsung, Epson etc.

 

MOBILE WORK TOOLS AND VIRTUAL REALITY CONFERENCING TO BECOME THE PREFERRED FORM OF COMMUNICATION

 

NARINDER SINGH MANRAL, Founder & MD, Enrich Data Services

 

AS A LEADING PLAYER

 

Our success begins with understanding our clients’ markets - the challenges they face, the opportunities created by digital and societal change, and the expectations of our clients’ own customers. We go to market as industry specialists, combining that knowledge with technological capabilities and a deep understanding of our clients’ businesses. As sectors converge to find new solutions to major issues like mobility and sustainability, the breadth of our knowledge allows us to bring unique insights.

 

EXPANDING SERVICE OFFERINGS

Planning and implementing a growth strategy to develop new markets and expand your business before your current market flattens out will not only help your business survive tough times, it could also give you a considerable edge. A systematic approach is the best way to find a new market. Without it, you can waste a lot of precious resources — something a small business does not have an excess of.

 

AVAILABLE SOLUTIONS TO PENETRATE

To determine the effectiveness of communication technology and working remotely, we'll examine the history of working remotely, the current state of the workforce, and predictions for the future of remote employment. We predict that remote work software, like mobile work tools and virtual reality conferencing, will become the preferred form of communication – even over face-to-face meetings. AI will also likely play a major role in managing remote staff.

 

STRATEGIC PLANS IN 2021

The ultimate goal of the strategic planning process is to develop a plan, the value of the exercise often lies in the process itself. Strategic planning affords stakeholders in an organization the opportunity to learn more about the organization, to share their perceptions of its strengths and weaknesses, and to discuss critical issues affecting, or likely to affect, the organization in the future. The process should be designed to generate decisions arrived at by consensus.

 

BEST SUITED OEM’S PARTNER PROGRAMMES

Keeping a holistic view of future in mind we have to plan accordingly predominantly with OEM like Juniper, Extream,Check point, Fortinet Zscaler,Netscape, Barracuda etc. What truly makes for a good experience are Speed. Convenience. Consistency. Friendliness. And human touch—that is, creating real connections by making technology feel more reliable. when customers feel appreciated companies gain measurable benefits. Technology can’t solve experience problems. It’s only an enabler. Realign your priorities. Great experience leads to stronger, smarter, more innovative ideas. These will drive future business and superb customer experience.

 

PANDEMIC HAS ENHANCED THE CLOUD USAGE

 

PRATEEK GARG MD & CEO, Progressive Infotech

 

PRATEEK GARG, MD & CEO, Progressive Infotech

 

AS A LEADING PLAYER

 

We always strive to make a difference through Centilytics, our Cloud Management Platform. We have influenced approximately $400 Mn worth of Cloud Consumption through our platform and are still constantly growing YoY. We are very proud of this achievement, at the same time we are also vigilant towards where we want to go from here and are constantly brainstorming to evolve the ways in which we work, to become the leading Cloud Management Platform across the globe.

 

EXPANDING SERVICE OFFERINGS

We have leveraged the power of Demand Gen and Inside Sales which we insource and make sure that we are reaching out to the right stakeholders through Ideal Customer Profiling and personalised Selling techniques across the industry. Also, we utilise OEM Marketplaces as another channel for us to expand our business to newer subsidiaries.

 

AVAILABLE SOLUTIONS TO PENETRATE

Since we are doing a Digital Native Business, Remote Working was never a challenge for us as we have always strived to create a Hybrid Workplace. Though Pandemic has been critical for other business streams, it somehow has enhanced the cloud usage, which eventually has attracted new customers towards the solutions we have to offer.

 

STRATEGIC PLANS IN 2021

2021 - H1 has gone successful for us with new customer acquisition and increase in the Cloud Workloads. We have planned the H2 well, not only from the standpoint of achieving the Targets in the fiscal, but also to lay a strong foundation for any new challenges that might come our way in the upcoming years. Few of our plans involve opening new channels and focused sales approach considering the tech intensity of the customers as we move along.

 

BEST SUITED OEM’S PARTNER PROGRAMMES

We partner with the Hyperscalers like Microsoft, AWS & GCP. We have always emphasised on being technically sound as a company when it comes to various Certifications like that of being an MSP and Cloud Enablement programs. Co-Selling with OEMs does help us a lot, as this program helps building our Salesforce, since both OEMs Sales team and our Sales team work together towards closing a deal with potential prospects & existing customers.

 

OEMS ARE PLAYING VITAL ROLES IN ALL SOLUTION AND SERVICE PROVIDERS BUSINESS

 

 

JOHN SAMUEL Director TEG GLOBAL INFRASTRUCTURES

JOHN SAMUEL, Director, TEG GLOBAL, INFRASTRUCTURES

 

AS A LEADING PLAYER

 

It has been quite interesting in dealing with IT services off late in our country as the way digital transformation shifting our culture has never been same as earlier. We have been enhancing our service capabilities in order to cater the ever-rising digital infrastructure demands and the virtual anywhere environments. Diversified geographies where internet connectivity and data services still are concern and there our services with enormous reach could enable organisations, students to meet and learn anytime anywhere securely.

 

EXPANDING SERVICE OFFERINGS

We began within our business, enabling virtual workforce and expanded geographies through Remote support. We have also moved workloads to cloud, adopted newest technologies, support services tools and mechanism to ensure 24/7 support to our critical customers data centres everywhere, also serving our customers through our best cloud service solutions. Moreover, in the current scenario where people are looking for uninterrupted availability of data and application, we stand out in a position to make these critical services available anywhere in the world.

 

AVAILABLE SOLUTIONS TO PENETRATE

Offering basket full of collaboration solutions which are the essential need to get people connected on a digital platform- work from Anywhere, Virtual Classrooms, AI-DL/ML and Cybersecurity Research labs available on cloud, all these at the simple package of our Managed Services. Maintaining applications and workloads on various cloud services – Private, Public and Hybrid, maintenance of Data Centres even when in the durations of lockdown, remote and onsite support service ensuring smooth functioning of End User Devices, keeping the Cybersecurity parameters up to date. Making our engineers available round the clock for the critical enterprise supports across the country.

 

STRATEGIC PLANS IN 2021

Increase Cybersecurity solutions which are rigid and strong enough to protect our customers ’s IT Infrastructures, Data loss due to DC-DR synchronise issues, data backup on premises and on cloud. Keeping End users away from cyber-attacks by implementing EPS and network security, strengthening our support system, upskilling our talents, getting aligned with principals those who are pioneering in digital transformation solutions, public, private and Hybrid cloud offerings.

 

BEST SUITED OEM’S PARTNER PROGRAMMES

OEMs are playing vital roles in all Solution and Service providers business and strategic growth. OEMs those who are exceedingly strong in technology solutions are taking the front seats when it comes to be BCP. Nutanix, HPE, DellEMC, AWS, Microsoft, VMware, Citrix, Cisco, IBM, Lenovo, NetApp, SOTI, Acronis, Barracuda are the few OEMs running better partner programmes in the backdrop for our organisation’s success.


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