Druva Inc. introduced the most comprehensive data resiliency guarantee, and the only program backed by the reliability, security and availability of the Druva Data Resiliency Cloud. The Druva Data Resiliency Guarantee, made possible by Druva’s SaaS-based data protection solution and service level agreements (SLAs), provides up to $10 million in coverage and guarantees the security, immutability and availability of customers’ data. In adopting the Druva Data Resiliency Cloud, customers can now gain even more confidence that they are protected against a wide variety of data loss and downtime events across five key risk categories: cyber, human, application, operation and environmental.
The Druva Data Resiliency Cloud offers robust coverage designed to meet today’s evolving business landscape; whether it’s providing high levels of uptime, protecting data from unauthorized user access, or ensuring continuous, successful backups readily available for recovery, Druva’s enterprise-grade SaaS platform offers an unmatched level of protection and peace of mind.
“Ransomware protection alone isn’t enough to satisfy the pressures, challenges and speed of modern businesses,” said Jaspreet Singh, Founder and CEO, Druva. “Protecting data from outside attackers should be table stakes at this point but most vendors are simply unable to make stronger commitments given the limitations of their business models. In contrast, our SaaS model offers complete control over the various technology functions and the ability for our team to manage the entire customer experience. Others might guarantee certain protections or performance but we have taken this a step further by expanding our terms, extending our coverage against all five risks with five SLAs, and clearly defining comprehensive coverage for customers - all backed by up to $10 million.”
A Guarantee With Unmatched Breadth and Depth
The Druva Data Resiliency Guarantee is an expansion of the company’s existing limitations of liability and provides up to $10 million in coverage, enabling qualifying customers to protect against a wide variety of data loss and downtime events across five categories of risk, made possible by best-in-class SLAs:
● 100% Confidentiality SLA to guarantee customer data stored in backups will not be compromised (i.e. malicious and unauthorized access) as a result of a security incident
● 100% Immutability SLA to guarantee backups will not be deleted, encrypted, or otherwise changed as a result of a cyber attack
● 99% Reliability SLA guaranteeing successful backup services
● 99.999% Durability SLA to ensure successful backups will be recoverable
● Up to 99.5% Availability SLA to maximize uptime
The Druva Data Resiliency Cloud is a cloud-native, SaaS-based platform for unified data security, protection, and recovery. Because it is a cloud-native solution managed and maintained by Druva, the company has complete control over the various technology components that deliver customer services. By contrast, other organizations that rely on customers to manage their solutions (on-premises or cloud-based) have limited control and visibility limited to the control and visibility, and thus can only provide limited guarantees.
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