Enterprises need to go digital for business continuity and innovation

Sanjay Agarwal, Co-Founder and COO, Umbrella Infocare

Core competencies

Our key pillars are Cloud adoption and Managed Services, supported by Big Data analytics, Cloud Native Applications, DevOps, and Cloud Security, and Secure Application delivery through Cloud.

Challenges in getting new and innovative enterprise applications

We find it difficult to hire the kind of expertise we require, as we set high standards in skillset Hiring skilled Engineers for new technical services that we get into is challenging. However, we follow the learn, experiment, test and deploy model for new technologies and we have strong training programs to support new members of our team.

Changing customer needs make it difficult for us to meet timelines, but we handle new requirements efficiently.

In the initial stages with new customers too, they want us to share case studies. In many scenarios, we are not able to share information on an exactly similar deployment. But we address their concern by working on a Proof of Concept. A smooth pilot ensures trust and reliability.

Digital technologies are rewriting the business landscape

This goes without saying, in the current scenario. Post pandemic, enterprises and small businesses have realized the need to go digital for business continuity and innovation. They also understand that a strong digital presence can help them tap new markets and offer more meaningful customer services via digital touchpoints.

Success mantra on delivering on a digital future

Our success mantra from inception has always been our strong customer focus. We believe in building solutions that are based on a clear understanding of customer needs, challenges, and business goals. Our excellence in support and innovation brought about by partnerships with industry leading partners and technical expertise has played a key role in our continued success as well.