Genesys Recognises Partners for Outstanding Achievements
Genesys®, leader in omnichannel customer experience and contact centre solutions, recognised its top performing partners in 2018 during the annual Genesys Asia Pacific (APAC) Partner conference held last month in Chiang Mai, Thailand. The event gave attendees an insider’s view of the future growth strategy of Genesys and how its partner ecosystem will benefit from the company’s latest offerings and innovations.
This year’s best performing partners from India were:
* Disruptor Partner of the Year 2018 Asia Pacific: Customer Experience Lab
* Partner of the Year 2018 – India: SmartConnect Technologies Pvt. Ltd
Telstra recieved the award for APAC Partner of the Year 2018. Jeff Wise, Head of Customer Engagement Global Product of Telstra Corporation said, “We appreciate this recognition and look forward to more years of strengthened collaboration. Our partnership with Genesys in the last 15 years has been a significant one,which will continue to grow. As the demand for customer experience solutions continues to increase, we will work closely with Genesys to offer the best solutions tomeet businesses’ needs both today and in the future.”
“In today’s market, it’s more important than ever for businesses to differentiate through the customer experiences they deliver by leveraging artificial intelligence, digital channels and the cloud. These developments are driving businesses to invest in solutions from Genesys at a faster rate. Our partner ecosystem will continue to play a crucial role in helping us sell, integrate and deliver our solutions to businesses across the Asia Pacific region and beyond. We remain committed to a close collaboration with partners so that they can achieve excellence and profitability,” said George Aprane, Vice President of Channels and Alliances, Genesys. Genesys currently has more than 1,200 partners worldwide.
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