IBM CEO, Arvind Krishna in his company’s Think Digital conference said that the COVID-19 pandemic has been a “turning point” for many companies, as the disruption and uncertainty caused by the crisis has accelerated the digital transformation that for many was already underway.
“The COVID-19 crisis has exposed many enterprises’ vulnerabilities”, Krishna said.
In response, companies are adopting fast artificial intelligence and hybrid cloud-based IT architectures. Thus both enabling them to build agility and resiliency into their networks now, and preparing them to embrace emerging technologies like 5G and edge computing, he said.
“I’m predicting today that every company will become an AI company not because they can, but because they must,” Krishna said in his inaugural keynote address as IBM’s CEO.
“There is no question that this pandemic is a powerful force of disruption and an unprecedented tragedy,” Krishna said. “But it is also a critical turning point. It’s an opportunity to develop new solutions, new ways of working and new partnerships that will benefit your company and your customers, not just today, but for years to come,” he concluded.
For enterprises, Krishna explained, digital transformation means putting artificial intelligence at the center of workflows, and using the insights generated from that process to constantly improve products and services. This transformation is powered by a hybrid cloud architecture using open source software that makes companies more secure, and enables them to quickly adapt to shifting customer demands and changing market conditions.
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