Iron Mountain offers secure SaaS platform InSight DXP

Global information management company, Iron Mountain announced the availability of its InSight Digital Experience Platform (DXP), a secure software-as-a-service (SaaS) platform. 

Customers can use the platform to access, manage, govern, and monetize physical and digital information. AI-powered self-service tools automate workflows, enable audit-ready compliance, and make data accessible and useful. Through InSight DXP’s unique intelligent document processing that extracts, classifies, and enriches information with speed and accuracy, customers can quickly turn physical and digital unstructured information into structured, actionable data they can use in their integrated business applications and as the basis for their AI initiatives.

The modular InSight DXP platform includes secure generative AI-powered chat, enabling fast access to data trapped within documents. It can be used to quickly query data and documents in a secure isolated environment separate from publicly available generative AI applications. Its low-code solution designer allows anyone to use its intuitive drag-and-drop features to intelligently process and unlock intelligence from content. 

InSight DXP is focused on improving the business to employee (B2E) experience which can greatly enhance how Iron Mountain customers create meaningful experiences for their employees while increasing productivity.

Mithu Bhargava, Executive Vice President and General Manager, Iron Mountain Digital Solutions, said, “We see InSight DXP as a critical platform to help our customers get their information ready for use in generative AI and other AI-powered applications that drive operational efficiency and enhance customer experience. With unified asset management, information governance, workflow automation, and intelligent document processing tools, our customers can efficiently manage information across physical and digital assets.”

InSight DXP is a flexible platform designed to quickly design, build, and publish solutions ranging from industry-specific, such as banking solutions like Digital Auto Lending, and healthcare solutions like Health Information Exchange, to cross-industry solutions, such as Digital Human Resources and Invoice Processing. These pre-built, customizable solutions are intended to help customers and system integrators get a head start on their unique configuration needs through pre-built connectors, workflows, document types, metadata, retention rules, and AI prompts.