Leo Joseph, Sr. Director, Printing Systems and Solutions, HP Inc. India

By VARINDIA - 2019-07-22

Leo Joseph, Sr. Director, Printing Systems and Solutions, HP Inc. India

Both Inktank and Laser are two different categories. Inktank printers can address the requirements of SOHO and Home customers.  


“So, both Laser and Inktank are different unique and different product categories, but the way we look at it as different segments. So, Inkjet is for Home and SOHO customers and Laser is for SME. We have clearly differentiated value for each of the segment. Inkjet is obviously doing well and there is a lot of new technology adoption,” opines Leo Joseph, Sr. Director, Printing Systems and Solutions, HP Inc. India. 


COMMENTS - (5)

Zahin Khan


2020-01-16

Dear Team, HP Design Jet Support [PL30] Gud Morning , Afternoon, Serial no : CN78M6H009 Compl no. 5042205006 COMPL DATE : 2-Jan-2020 Sir I am A small Shop keeper in Dewas Madhya Pradesh India very small city, I have 02 Nos machine in My Shop, Different Different Location ok, My Problem Is In “” 86:10 “ Ok, In order to Other Machines Showing Errors , and Message Coming I call to HP Customer Care and Cal Lock Date 02.01.2020 Now Till Date and Time we have not any solution from HP India Site so my Shop is shutter Down, we face Financial Problem for above side, Now Today I call Service engineer for feedback purpose he tell me part not coming in my office so I am not unable to attend you r machine, Now Call to Respected Miss . Salma Umma Mem “ Escalation Officer in India” she not attend my no of 20 cal’s till date and time. Now Call to Customer Care Mr. Rajesh sir Attend my call full fill office process and unable to help me , I request to Rajesh jee for call and gat feedback regarding our problem to Respected Miss . Salma Umma Mem “ Escalation Officer in India” Customer care not help me and saying we have not permission , Now Mr. Mishra Ensure services with me for after very request : He Saying parts coming after 20.01.2020 so I am try to resolve yr problem for above And call DROP. Now Call to Respected Miss . Salma Umma Mem “ Escalation Officer in India” and she tell me problem solve up to 20.01.2020. THIS IS WAY OF HP INDIA CUSTOMER CARE CULTURE EATCH AND EVERY TEAM VIEW ‘S. SO I AM VERRY TENS REGARDING PURCHASE “ HP PRODUCT” . Sir , I Have 02 nos Machine in My Shop’s, This is not Enough , SIR , WARE I AM GOING, 01 CHOICE IS ESPSON,, 02 CHOICE CANON, ,, 03 CHOICE IS XEROX, 04 MANY COMPANIES IN INDIA YOU WANT THIS DECISSION FROM MY SIDE THEY R READY TO COLLECT YOU R MACHINE’S AND REPLACE OWN PRODUCT , THEY READY TO ONE FOOT, ONE CALL. So, I request you sir I am very Poor Person , and Infront of Me Distt Court, Hight Cout, Suprem Cout, after My Own Court , Understand sir, My Machine Price I know very well sir, . AGAIN I REQUEST SIR’S, ALL REPRESENTATIVE ,OFFICER’S , ENGINEER’S, ALL TELEPHONIC CALL RECORDING AVAILABLE WITH ME IF REQUIRED CALL ME I REQUEST TO HP INDIA PL PROVIDE ME PER DAY LOSS Rs. 10,000/- AS SOON AS POSSIBLE THANKS Thanks Fahim Khan, Zahin Khan , Ronaq Graphics, 09-10, Nagar Nigam Market Station Road Dewas (M.P) 455001, Cont. No. : 9893733792 , 9827046971 , 07272-223365 Mail us : ronaqdewas@gmail.com , khanzahin@gmail.com


Sahajan KP


2019-12-05

I am not getting service for my newly purchased printer, Very bad service team in Kochi, Kerala. I believe HP is maintaining international standerds. But now disappointing. My contact number is 9895757577


Sanjit


2019-11-11

Plz.


Rohit Gaikwad


2019-11-04

5039556746 We Continous Follow up with the HP team , Still we are not getting Support for the Printer Service in latur as called three Times , but as We logged a call for the Same . Address : Vasantrao Naik Chowk Srinivas NagarNear Bridgestone Tyre Showroom Latur - 413512 Case ID : 5039556746


jismon jacob


2019-08-23

dear sir, please share contact details.


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