Microsoft introduces new copilot capabilities to Dynamics 365 ERP solutions

Microsoft has announced new copilot capabilities to Dynamics 365 ERP solutions to transform back-office work across project management, finance, and supply chain.   

These latest capabilities support the Dynamics 365 Copilot vision—putting CRM and ERP to work for business users to accelerate their pace of innovation, improve outcomes in every line of business, extend cost saving benefits that can make an impact on an organization’s bottom line, and free up employees from mundane tasks so they can focus on work that matters most, increasing job satisfaction and productivity. 

Key updates include – 

Dynamics 365 Project Operations: Harness AI to keep projects on track, within budget and help predict/mitigate issues—all roadblocks to productivity and successful delivery of services. These include: 

* Create task plans: copilot creates a new project plan template based on similar projects, to make intelligent task and timeline recommendations. This reduces time-consuming work and speeds up the creation of projects. 

 * Draft Project Status Reports: Using project KPIs, progress of tasks, service execution data and metrics, and financial activity, copilot creates a written project status report within seconds, when previously it could take 2-3 hours for a project manager to pull together the same level of detail.  

* Access and mitigate project risks: copilot monitors the project for risks and suggests mitigation plans on a continuous basis to help project managers be more proactive and successful. 

Streamline collections in Dynamics 365 Finance: With Copilot, collections managers have quick access to credit and payment history so they can prioritize and personalize customer communication, helping to increase successful collection rates and proactively keep customers in good standing. 

Optimize procurement decision making in Dynamics 365 Supply Chain Management: Leverage copilot to respond and adjust purchase orders, assessing impact and risk to optimize sourcing decisions. 

With these copilot capabilities, Microsoft is unveiling cost saving benefits that can make an impact on an organization’s bottom line and frees up employees of mundane tasks so they can focus on work that matters most, increasing job satisfaction and productivity. This supports the Dynamics 365 Copilot vision—putting CRM and ERP to work for business users to accelerate their pace of innovation and improve outcomes in every line of business.