Public services in Kerala to be available on mobile next year

Chief Mission Director of Information Kerala Mission (IKM) Santhosh Babu said that every service and certification offered by several departments of the Government of Kerala will be available and accessible on a single platform by next year.

The services will be made available by integrating them, currently offered through more than thirty platforms and directly accessible on mobile phones. The e-services will begin to operate in five modules from October onwards.

Every citizen will be provided with an individual dashboard, which offers more than seven hundred services, on a single platform. A Memorandum of Understanding (MoU) has already been signed up with the Central Government to facilitate this.

Santhosh Babu said, “The general public should not unnecessarily be visiting various offices for services offered by local authorities. Kerala is leading in e-governance in the country. Every government official should change their attitude and behave as servants to the public.”

He said KFON, the state government’s ambitious project to obviate the digital divide, is progressing fast and ready for taking off soon. “It is delayed due to the ongoing works on national highways, only 2,200 km of optical fiber laying is pending out of 35,000 km. KFON will offer impeccable services to customers, by enhancing internet reach in rural areas using four corridors and 5G leadership package,” added Santhosh Babu.