Railways to boost its booking capacity

As per Union Railway Minister Ashwini Vaishnaw, the passenger reservation and ticketing systems of the Indian Railways will be revamped to improve the process of bookings for 25,000 tickets in one minute to 2.25 lakh tickets per minute which will require updating servers at the back end. The IT infrastructure, including software, will have to be upgraded to ensure that the website runs at a faster speed.

Ashwini Vaishnaw said that the railways is upgrading the ticketing system, including software and hardware, for hassle-free ticket booking, after providing details on steps to be taken to upgrade the system in the event of record allocations in the Union Budget. The minister also said the railway plans to increase the capacity to attend inquiries from 40,000 to four lakh per minute.

The national transporter also said a dedicated ITAF (Internet Ticket Anti-Fraud) cell is instituted in IRCTC, which continuously monitors the suspected user IDs and takes up the deactivation of personal user IDs in the IRCTC portal and App, based on extensive analysis, to prevent using the fraudulent method to book tickets.

The minister also said regular drives are being conducted by the Railway Protection Force against people/agencies found involved in illegally carrying on the business of procuring and supplying tickets for reserved accommodation. The standing committee recommended the railways to take corrective measures and upgrade the PRS system to avoid increasing the number of IDs of malafide users.