SolarWinds has announced that its proactive VoIP quality of service management solution, SolarWinds VoIP & Network Quality Manager, has added support for Avaya VoIP solutions. Avaya had the second-largest market share for enterprise telephony equipment in 2012 and 2013, according to Gartner Research. With this latest release, SolarWinds is filling a pressing market need for an easy-to-use VoIP management solution to gain a detailed insight into the network's impact on Avaya VoIP call quality.
SolarWinds VoIP & Network Quality Manager provides proactive VoIP call quality monitoring and WAN performance monitoring, delivering advanced troubleshooting for call issues, including jitter, latency, packet loss and more. SolarWinds VoIP & Network Quality Manager identifies common VoIP issues between two IP phones and correlates them to underlying network performance, empowering Avaya voice engineers to address the source of call issues quickly and maintain optimal performance of their business-critical communication systems.
Chris LaPoint, Vice-President of Product Management, SolarWinds, said, "With SolarWinds VoIP & Network Quality Manager's powerful VoIP and call quality monitoring, voice engineers can quickly view critical VoIP performance metrics alongside key network performance metrics, giving them instant visibility into what is causing poor call quality without the guesswork."
SolarWinds VoIP & Network Quality Manager pricing starts at $1,495 and includes the first year of maintenance.
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