Information Technology - The most dynamic industry ever
Like the saying goes “Change is the only constant”, the partners of the IT channel ecosystem feel the same. Partners opine that IT is the most dynamic industry and it undergoes changes frequently. It is mainly due to technological advancements. The technologies that are in trend today become obsolete tomorrow. At present IT is witnessing the era of Cloud computing. A couple of years back the adoption of this technology was slow, people were reluctant to adopt this new technology but the pandemic pushed the adoption. The same is true for digital transformation. The Pandemic pushed people beyond the normal to achieve the impossible. It encouraged digital payments in a big way. Not only this, the pandemic brought the new way of hybrid working where employees were allowed to work from anywhere. This necessitated addressing the security challenges as people were no longer working in a secured network environment of the organizations. The networks were vulnerable and prone to cyber threats. Infact, cyber attackers became very active during that time and till now they are coming up with new innovative ways to launch cyber attacks. So it becomes imperative for organizations to manage endpoints, cyber security challenges etc.
Industry witnesses new technology advancements in every 2-3 years
Saket Kapur, Managing Director, Green Vision
“Information Technology (IT) is a very dynamic industry. It changes probably every two to three years because of new advancements. Whatever is today's hot selling in the next two to three years becomes obsolete because of technical obsoletions. So with the result I have seen in the last 32 years of journey in IT business, there has been a significant change in suppliers and channel partners. The suppliers who were there 30 years back do not exist today or for survival they have merged. For example, in the 90s there were almost 11 hard drive manufacturers and today if you count there are very few of them. So survival has become very difficult because of this constant change. In the industry because of technical change. Same thing happens with human resources, they have to upgrade their skills. So the dynamism keeps you on your toes and the greatest thing is that costs, so it hits profitability or margin somewhere. That is the feature of this industry.”
Fundamentals of IT industry transformed from simple basics to isolated computing to cloud computing
L Ashok, Managing Director, Futurenet Technologies
“The change is the only constant, like the world says and it is more so in IT. In 20 years the fundamentals have changed from simple basics of your isolated computing right upto the cloud computing. As we change, this transition in the way people compute and consume technology, a lot of inherited technology also goes through the transformation. So I would say currently the change comes in how humans collaborate with the latest technologies and that is the era now we are hitting towards.”
“We have moved many customers to the cloud during the pandemic”
Suresh Ramani, CEO, TechGyan
“Almost ten years of digital transformation has happened in the last two years, owing to the pandemic. Take the example of our company, we have adopted the hybrid model of working - 40% will be attending while the rest 60% will be working from home. This is one area where we have seen a big transformation happen. Second big area is the Cloud, which I am saying from a customer perspective. In the last two years, customers have been coming to us asking how they can move to the cloud. So we have moved a huge number of customers to the cloud in the area of productivity, security and data centre transformation.”
“The pandemic pushed us to go beyond the normal”
Neel Shah, Chairman, Insight Business Machines
“When we look from a transformation point of view, digital transformation is what is happening everywhere. Its adoption pre-pandemic was really very slow but now it has paced up quite fast. We are also seeing adaptation of new technologies, which was not the case earlier. So the pandemic pushed us to really go beyond the normal and achieve things we never ever thought of achieving. For instance, previously transactions used to be manual, but we are now seeing digital payments becoming more relevant. So this is the era we are living in at present.”
“The pandemic has transformed every aspect of business”
Vibhore Shrivastava, Managing Director, VIBS Infosol
“It is visible to everybody how the pandemic has transformed every business. When the pandemic first started, we were very concerned about how things would be – of how we will operate and what things will affect us as an IT system integrator. But gradually we realized that it is all about the concept known as ‘Work From Anywhere’. People have started working remotely from different locations. Managing the endpoints, cyber security challenges, data and the overall user behaviour is very important for any organization and those who have been able to manage them well have gone through a better situation post pandemic.”
COVID made us go through ups and downs
Kavita Singhal, Director, Kamtron Systems
“In the last year growth was good though not exponential. Looking at the scenario where we had COVID for two years and the business was down. But since we are also into training and cloud, I do not say it has gone down, during that time also it was good and now it is going well.”
Business was very challenging during pandemic
Nandini Sharma, Director, Comnet Resources
“After COVID we were affected due to the local and domestic challenges. Even everyone is aware of the global crisis. As our products come from the outside the delivery was a very big challenge, but now in the changed circumstances I find the business very challenging.”
The coming years will see a lot of growth in IT sector
Jiten Mehta, Director, Magnamious Solutions
"The pandemic has helped IT because everything is disrupted and technology has helped the disruption to go ahead. Also, we have grown almost double in the last two and a half years, during the pandemic. We are seeing a constant growth because not everybody is dependent on technology. The government wants every MSME or every businessman to transform. So, we are seeing a lot of growth in the coming years."
Technology becomes more important to the business community
Dnyanesh Kulkarni, Founder & Director, Deltakraft
"The first year of the pandemic was little bit difficult because it was a haywire for everybody but as the period passed, the technology adoption has become very important to the industry as well as to all the segments of the business community and it has helped us grow our business tremendously."
Customers started ordering new products post pandemic
Ankit Desai, Director, CDP (India)
"Before the pandemic the business was good. During the pandemic, all the multilocation orders and many customers have kept their orders on hold. Now, they have started all new orders including security, servers, storage and cloud."
People were more productive working from home
Kartik Shah, Director (Sales), Softline
"There is a huge paradigm shift in the way business operated before the pandemic and post pandemic. The adoption of the cloud and cybersecurity has become one of the prominent pillars and people have absolutely gone digital, because when pandemic arrived people were working from home with the relevant security features and proper acumen skills. They were more productive and gave more revenues to the company rather than being in office. So, this particular paradigm shift during the pandemic has given a new learning in terms of how technology will help the business."
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