Software

Amdocs collaborates with Microsoft to bring AI-accelerated application modernization to enterprises

Amdocs has announced a collaboration with Microsoft to deliver AI-accelerated application modernization solutions designed to drive measurable business outcomes, from business case to execution, while helping enterprises transform their technology landscape into an agent-ready foundation. In this approach, cloud migration is a key enabler within a broader modernization journey, supporting improved quality and efficiency across the enterprise technology lifecycle.

Amdocs delivers its cloud migration, modernization, and quality engineering expertise through its multivendor Amdocs Agentic Services, which includes Microsoft technologies like Microsoft Foundry (including Azure Open AI in Foundry Models), Microsoft Migration Agents, GitHub Copilot and Fabric IQ. Enterprises can deploy a coordinated set of Amdocs and Microsoft IT agents that automate and orchestrate end-to-end modernization activities, enabling accelerated refactoring, strengthened architectural resilience, and seamless migration to Microsoft Azure.

At the core of the solution is Amdocs Agentic Services, part of the Amdocs agentic operating system (aOS), which orchestrates specialized agents from across Amdocs Studios into coordinated, multi-agent workflows. Delivered through a growing library of pre-built, customizable workflows, the agentic services operationalize AI across modernization initiatives at scale. This scalable model simplifies execution, enhances quality and consistency, and delivers measurable business outcomes with full observability and control.

“This collaboration with Microsoft marks a pivotal step forward in shaping how enterprises modernize at scale,” said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. “Powered by Amdocs aOS, with AI embedded at the core of execution, we are reimagining modernization as an agent-led, intelligently orchestrated process that helps organizations address technical debt and achieve enterprise-grade speed and efficiency.”

“Enterprises today are looking for practical, scalable ways to modernize their applications while minimizing risk and disruption,” said Rick Lievano, Worldwide CTO, Telco, Media & Gaming at Microsoft. “By combining Microsoft’s AI capabilities with Amdocs’ deep modernization expertise to deliver Service-as-Software, this collaboration empowers customers to accelerate their cloud journeys on Microsoft Azure with greater confidence, speed, and efficiency.”

Amdocs and Microsoft will share more about how they are collaborating to drive innovation at Mobile World Congress (MWC) 2026, the world’s largest telco conference. Amdocs will demonstrate its cloud transformation-specialized agents at its partner demo corner pods at the booth, and Microsoft will showcase the solution at its booth.