Microsoft announces new governance framework to bolster India’s critical infrastructure

Aimed at strengthening its collaboration with India’s public sector and critical infrastructure industries, Microsoft has announced a comprehensive set of governance initiatives. This strategic move builds upon the tech giant’s earlier $3 billion investment commitment, underscoring its long-term focus on enhancing India’s digital and security ecosystem. Unveiled at the Microsoft Leaders Forum, the framework introduces updated compliance and operational measures. They are specifically designed to safeguard essential services across vital sectors such as healthcare, energy, telecommunications, and financial services.

 A significant highlight of these commitments is the establishment of the Microsoft Public Sector and Critical Infrastructure Customer Council, to be chaired by Chandok himself. This council will serve as a key strategic platform, fostering continuous dialogue between Microsoft, policymakers, and essential industry stakeholders. Its primary goal is to shape robust technology governance and ensure operational stability amidst India’s accelerated digital transformation and evolving cybersecurity challenges.

Furthermore, Microsoft is rolling out enhanced risk-based compliance protocols, which include independent validation checkpoints and multi-layered oversight. These updates are intended to reinforce service reliability in a landscape increasingly defined by geopolitical complexities. The company also pledged to utilize all available legal avenues to maintain service continuity should foreign government directives threaten to disrupt operations.