A Mumbai woman lost around Rs 64,000 to cyber fraudsters while she was complaining about her Reservation Against Cancellation (RAC) ticket on IRCTC’s Twitter handle.
According to a report, she booked three tickets on the IRCTC site. Since all the seats were almost booked, the victim got RAC seats. To check the confirmation, she posted the train ticket details and mobile number on Twitter and asked IRCTC for further assistance.
After waiting for a while, she received a call, which her son received. The caller allegedly introduced himself as a customer support executive from IRCTC and offered to help them confirm their RAC ticket. The caller sent a link on the phone and asked the woman’s son to fill up details and pay Rs 2 to get their train ticket to Bhuj confirmed on the journey date.
Without much thought, her son filled up the phone and paid Rs 2 and within a few moments, they received back-to-back transaction alerts from their bank accounts. The fraudsters took off Rs 64,011 rupees from the bank account. According to police, the fraudster asked them to pay Rs 2 through UPI and even asked them to fill in details through a link. Apparently, fraudsters stole the details of her bank account and UPI security code through the phishing link.
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