AI and responsible governance drive Kyndryl’s cyber defence

HARISH SONI
RESILIENCY AND SECURITY PRACTICE LEADER, KYNDRYL INDIA

At Kyndryl, we recognise the transformative potential of AI, particularly its speed and scalability in detecting and responding to advanced cyber threats, including zero-day attacks. To maximise these benefits, we are actively reducing complexity across our IT landscape, consolidating tools, and building a robust data platform that underpins our AI initiatives, enabling effective model training and enhanced cyber defence capabilities. Kyndryl Bridge exemplifies this approach, leveraging operational data, intellectual property, and embedded AI to provide comprehensive observability across an enterprise’s IT estate. Over 1,200 enterprises currently benefit from the platform, which generates more than 12 million AI-driven insights each month.

We ensure responsible AI usage through an AI Governance Committee that oversees internal policies and procedures and extends to customer solutions. Our “customer zero” policy tests and refines solutions internally before deployment, fostering trust, privacy, ethics, and compliance. Building a resilient, AI-enabled cybersecurity ecosystem requires simplified architecture, tool consolidation, and skilled talent. As part of a $2.25 billion investment over three years, Kyndryl is modernising technology infrastructure in India, establishing an AI lab, and developing future-ready talent to advance AI-driven cybersecurity. Cybersecurity is constantly evolving, with emerging threats challenging traditional defences. Kyndryl leverages AI and machine learning to predict threats and identify anomalies in real time. Attack Surface Management continuously identifies, assesses, and reduces potential entry points across networks, applications, cloud environments, endpoints, and human factors. Combined with a Zero Trust framework, every access request is verified, enabling secure, transparent, and trustworthy AI-powered security solutions.