Strengthening the unwavering commitment to its customers, Aircel has announced the pan-India availability and rollout of “Extra Credit Service” with technology partner mCarbon, a leading mobile technology solution innovator. Aircel’s Extra Credit service will provide its users an instant loan of Rs.10 by dialling *414# or IVR dialling 12880 or through SMS LOAN to 55414, which can be availed when their balance drops below Rs 10.
Anupam Vasudev, Chief Marketing Officer, Aircel, said, “We truly cherish the relationship with our customers and are delighted to launch this valuable service for them. Sometimes, the mobile phones run out of balance amount at crucial times and it causes a lot of inconvenience to the customers. With the launch of Aircel’s Extra Credit Service, we aim to ensure that our customers are connected 24X7, even in times of need when they have exhausted their account balance.”
On subsequent recharging, the loan value that had been credited to the customer’s account will be deducted along with a convenience fee. Aircel prepaid customers in Delhi and Mumbai who have been on the network for a minimum of 120 days will be able to enjoy the new service.
Aircel has been constantly making efforts to offer new products and services to its customers, keeping a close watch on their needs. The company has always strived to bring the “Extra” element to all its products and services as a simple way to bring joy and happiness to its customers.
