In its commitment to foster innovation and value for money, products and services to its customers, Aircel has expanded its retail footprint across the country by setting up 200 XPRESS Stores. These XPRESS Stores are based on the FOFO (Franchisee Owned Franchisee Operated) model and will exclusively provide Aircel’s products and services, new connections, recharges and top-ups, resolution of customer queries, assistance and support to all new and existing Aircel customers. Furthermore, Aircel plans to increase the number up to 500 by the mid of next year to expand across India.
Vipul Saurabh, National Head - Operations & Customer Support, Aircel, said, "We are delighted to expand our national retail footprint by opening up 200 Aircel XPRESS Stores across the country. These XPRESS Stores are Franchisee Owned and Franchisee Operated, which is a testimonial to the trust and belief that our trade partners have in the brand Aircel."
Aircel observed that these stores are extremely convenient touch points where customers can get access to a variety of services. Hence, it embarked on a strong retail footprint to enable retailers to extend support and convenience to the customers.Despite being a relatively new player late entrant in the market, Aircel has consistently grown and cemented its place as a young leading innovative mobile service provider in the Indian telecom space.
