Amazon.in has introduced its mobile app – the Amazon Seller App – for its seller base in India. With unique features like facilitating direct buyer-seller communication, order notification, order details, shipment confirmation of seller shipped orders and order fulfilment notifications, the Amazon Seller App will revolutionize the way in which millions of sellers across India can efficiently manage their businesses on the on-the-go, using their mobile devices.
Globally, sellers using the Amazon Seller App have reported that they have a 30% faster response time to customer inquiries and grow listed offers nearly 10 times faster.Â
“Our experience of the past 20+ months has shown us that entrepreneurs and business owners in India are exploring ways to manage their businesses from their mobile devices as they value the flexibility that comes with these devices. Our revolutionary seller app responds to this need by combining a user-friendly interface with the unique tools and data from our Seller Central platform to a mobile device, providing immediate access to account information, customer support and inventory management tools. We believe that this app will accelerate the online marketplace opportunity for millions of sellers in India, including mobile-only users,†says Amit Deshpande, Director & General Manager, Seller Services, Amazon India.
ÂAdditionally, the Amazon Seller App allows for the seller to directly communicate with the buyers. The seller gets a push notification when a buyer sends him a message and he / she can respond accordingly. Sellers can, thus, use the app to get feedback from customers anytime and anywhere and work towards delivering a great customer experience.
ÂThe Amazon Seller App is available free for all sellers, and needs only a sellers’ registration on Amazon.in to operate. The app is currently available for Android and iOS devices and can be downloaded from Google Play Store, Apple iTunes Store and the Amazon Appstore.
