Ashish Mathur, Sr. VP, ValueFirst     

As a part of the Smart Governance and Digital India initiative, we are helping state governments and their departments to simplify the citizen-centric communication processes using Artificial Intelligence-based Chatbot and WhatsApp BOTs. These platforms help government departments to automate most of their essential citizen services as a part of their digital initiative. It also helps in delivering and engaging citizens across channels and devices. Drive personalized interactions across Push Notifications, In-app Messages, SMS, Email, WhatsApp, and more