Avaya brings new capabilities in Avaya IX Spaces

Avaya Holdings Corp. has added new capabilities to Avaya Spaces that embrace a multi-experience approach. It can centralize voice, video, messaging, chat and task management in one place to improve productivity and increase employee satisfaction.  Avaya Spaces is a cost-effective cloud meeting and team collaboration app that effortlessly integrates voice, video, tasks, sharing and more into one app that can be accessed from any endpoint device.

Avaya Spaces allows users to create cloud work spaces where they can message, meet, share content and manage tasks from a browser or mobile device. It is easy-to-use, integrating web meetings and team collaboration and provides a simple, secure and effective way to get work done in the cloud.

Vishal Agrawal, Managing Director, Avaya India & SAARC says, “Spaces is the much required steppingstone into the evolution of the Digital Experience Economy. This would bring in the required ‘Always Connected Experience’ into all our transactions presented through Rich Media. In my personal opinion, Spaces from Avaya with the features that it has; makes it the true Multiple-Experience enabler.”

Karen Hardy, VP Product Marketing, Avaya, says, “The expectations of employees and customers and how they want to engage is driving the shift towards a blended communications model of interactions across a variety of channels, devices and touch points, requiring solutions that provide an effortless way to enjoy a uniform experience. With the new capabilities of Avaya Spaces, we are facilitating this through an easy-to-use app that helps foster enhanced collaboration and communication. Avaya Spaces underscores the company’s commitment to delivering a multi-experience environment that is blending unified communications, contact center and collaborations capabilities to empower teams and improve customer engagement.”

Avaya Spaces enables users to create a workspace or digital work hub where they can collaborate via messaging, meetings and share content. It offers a converged environment of meetings and team collaboration for a simple, economical, and secure way to communicate and work through a multitude of channels. Enhancements to Avaya Spaces include:

·         Available now in over 60 countries, Avaya Spaces provides cloud communications features to collaborate more quickly and effectively in today’s work environment.

• Persistent cloud spaces for messaging and meetings, file sharing, and task management.
• Economical HD video meetings for up to 500 participants with recording and content sharing.
• Connectivity with Avaya IX Collaboration Unit CU360 huddle and SIP-based video room systems.
• Browser and mobile app access along with Google, Slack, Microsoft Office 365, Outlook, and Teams integrations.
• Administration of users through Avaya Aura and Avaya IP Office for seamless management.

Avaya Spaces is now available via a flexible, subscription-based pricing model that makes it easy for customers to scale their consumption based on their specific and evolving needs. Monthly or annual payment includes upgrades to the latest releases, Avaya support, and the ability to flex to 20% over the number of subscribed users at no additional charge.