CA Technologies revolutionises IT Service Management Solution

CA Technologies has unveiled CA Cloud Service Management, a mobile-ready, SaaS-based IT Service Management (ITSM) solution that delivers simplicity and speed across the enterprise.
CA Cloud Service Management is designed with a unique “configure, don’t code” approach that offers implementation in weeks without new development and maintenance resources or complex upgrades.

“The explosion of applications and devices deployed in the enterprise has made service delivery a cornerstone of employee and business productivity. CA has designed a solution that unlocks the full potential of SaaS by focussing on what matters to customers – employee satisfaction, speed of deployment and reduced cost of ownership,” said Vic Mankotia, Vice-President, Solution Strategy, Asia-Pacific and Japan, CA Technologies.

CA Cloud Service Management became available on May 30. Beta testers and users have provided favourable feedback:

CA Cloud Service Management further expands CA Technologies Management Cloud offerings launched earlier this year with the industry’s first, comprehensive Management Cloud for Mobility – a suite for mobile content, application and device management delivered as a cloud service.