AMIT CHAUDHARY
DIRECTOR, CACHE DIGITECH PVT. LTD.
“Cache Digitech enjoys the best of partnerships with leading cybersecurity OEMs to deliver value-added, integrated security offerings. By embedding advanced and trusted OEM solutions into unified systems, the company accelerates market reach, reduces development effort, and ensures customers benefit from continuous security updates and robust protection against ransomware, phishing, insider threats, and AI-driven cyber risks.
Post-incident customer support is managed through a comprehensive, multi-step response framework focused on rapid resolution, clear communication, and continuous improvement. Incidents are quickly investigated through root-cause analysis, log reviews, and collaboration with OEMs or specialised teams where required. Customers are kept informed through regular updates and documentation, followed by formal closure after verification and post-incident reviews that feed into updated playbooks, workflows, and preparedness exercises.
Over the next 1–2 years, cybersecurity is expected to be a key growth driver for Cache Digitech, driven by rising threats, compliance requirements, and demand for integrated solutions. The shift toward managed security services, AI-driven automation, and hybrid architectures is enabling recurring revenue, while expertise in complex, converged IT–OT–physical environments helps counter competition from cloud-native providers.”
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