As CEOs continue to strengthen and normalize their leadership teams, temporal roles will either fall out of fashion or be calibrated to drive the key digital, data analytics and customer programmes in 2017. It will be no surprise that traditional and functional roles such as the Chief Marketing Officer and Chief Financial Officer will evolve, and new customer and business-centric functions will emerge.
Jezmynn Koh, Director of Communications - Commvault APAC gives away some top tips for business leaders to deliver business value to their organizations using data -
* A License to Innovate: Data Driven Decisions throughout Organizations
Organizations must tap into their greatest assets – their employees – to win in a customer-led and digital-centric market. A data-driven mindset and collaboration through the entire organization is the key to success. Insights from one department can be used to shape another, as case in point. Customer patterns, employee lifecycle, turnover rate can be used to co-relate with employee benefits and incentives from the finance team. For instance, when using data gleaned from sales performance, sales compensation needs to be tied to attainable metrics of success every quarter, to ensure a consistent level of business delivery, employee satisfaction and engagement.
Upskilling and Development: Preparing Leaders for the Future
When organizations continue to invest in employees, development of new skills that allows them to cope with the transformation of roles and job scopes is also crucial. Workshops, skill development programmes, and grassroots initiatives are all important in boosting morale, also allowing businesses to reduce turnover and build a strong company culture.
Go Your Own Way: Build Your Own Talent Acquisition Capabilities
Another key to success is finding your own talent. Most organizations rely on agencies and recruitment managers to find talent, but using data internally could yield better results. Building your own talent acquisition capability is a viable solution, using data-centric tools to start building a proactive sourcing engine which can identify and cultivate talent ahead of an opening, instead of always running behind.
This is particularly crucial in a period of hyper growth, where it is extremely important to have a strict process in place to ensure there is consistent cultural measurement. In such times, there is always a temptation to hire rapidly, but it is important to screen candidates for culture fit, have them embedded in the company culture so as to become meaningful contributors to it.
Jezmynn Koh
Director of Communications - Commvault APAC
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