CSCs helping in the delivery of e-governance services across India
Common Service Centres (CSC)
Head of the organization
Dr. Dinesh Tyagi
The Common Service Centres (CSCs), a mission mode project under the Digital India and the Programme of the National e-Governance Plan (NeGP), are the access points for delivery of essential public utility services, social welfare schemes, healthcare, financial, education and agriculture services, apart from host of B2C services to citizens in rural and remote areas of the country. It is a pan-India network enabling the Government’s mandate of a socially, financially and digitally inclusive society.
Based on the assessment of the CSC scheme, the Government launched the CSC 2.0 scheme in 2015. It aims to establish a self-sustaining network of 2.5 lakh CSC centres at Gram Panchayat (GP) level under Digital India and deliver various citizen centric services.
It is envisaged as a transaction-based and service delivery-based model, delivering a large bouquet of e-services through a single delivery platform, which would increase the sustainability of the CSCs across the Country. The project proposes to strengthen the CSC network across the country.