To provide better ITSM platform to its customer, Dell has signed a deal with ServiceNow, so that they deliver IT service more efficiently.
ServiceNow strengthens Dell’s growing managed-service portfolio with added standardization, automation and predictive analytics that will improve speed of delivery, productivity and provide a more consistent service experience.
ÂDell will leverage the capabilities of ServiceNow to deliver a combination of technology and business expertise to help customers across industry verticals strengthen the relationship between IT and their end-users by simplifying interactions, providing 24x7 access to a self-service portal, dashboards, reports and articles, thus improving speed, quality and consistency.
