"Digital Transformation Has A Holistic Impact On The Business"

SUNIL GUBRANI
Head – IT, RAL Group

KEY PRIORITIES OF 2020

While the cloud, cyber security and analytics will always be important, in 2020 we are looking into the bigger picture at ways to better integrate technology and enable greater success -

1: Understanding the business as a whole

2: Technology enabling communication and collaboration

3: Better and more consistent training

4: Implementing AI

COMBINING BREAKTHROUGH & FUSION APPROACH

Digital transformation has a holistic impact on the business. It impacts almost every aspect of the operations, including people, their skills, work capacities and culture. Additionally, it also involves the processes that include tasks, methods, approaches and workflows. The one thing it doesn’t change is the core values. Rather, it is about creating a well-connected workplace culture and attaining digital transformation tools that support the strategy and goals. The outcome of having digital transformation is to define strategic route, risk craving and budget, rate of change, agility, and technology enablement.

CYBER SECURITY

Cyber security is important because it encompasses everything that pertains to protecting our sensitive data, personally identifiable information (PII), protected health information (PHI), personal information, intellectual property, data, and governmental and industry information systems from theft and damage attempted by criminals and adversaries.

Cyber threats can come from any level of organization. Staff should be educated about simple social engineering scams like phishing and more sophisticated cyber security attacks like ransomware (think WannaCry) or other malware designed to steal intellectual property or personal data.

Cybersecurity's importance is on the rise. Fundamentally, our society is more technologically reliant than ever before and there is no sign that this trend will slow. Personal data that could result in identity theft is now posted to the public on our social media accounts. Sensitive information like social security numbers, credit card information and bank account details are now stored in cloud storage services like Dropbox or Google Drive.

The fact of the matter is whether an individual, small business or large multinational, one relies on computer systems every day. Pair this with the rise in cloud services, poor cloud service security, smartphones and the Internet of Things (IoT) and we have a myriad of cyber security threats that did not exist a few decades ago. We need to understand the difference between cyber security and information security, even though the skillsets are becoming more similar.