To restore the files encrypted with malware from the Trojan family, a free decrypting service has been started by Dr.Web for the users of its products. This service has been designed because a huge number of encoder Trojan-related requests that have overloaded the company's antivirus laboratory and technical support service. Its technical support service has received as many as 2,800 decryption requests in the last three months, which means that it was processing roughly 30 Trojan.Encoder requests daily.
Dr.Web reports that the vast majority of users whose systems have been attacked do not use an antivirus at all or rely on popular free antivirus applications. Thus, the number of encoder infections is growing as is the number of requests.
Therefore, to provide high-quality and timely support to its own clients first, Dr.Web has decided to provide free decryption service only to registered users of Dr.Web.
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