Exotel completes its six years as a leading cloud telephony player

Exotel is proud to announce that the company has completed six years of operations. The company has grown significantly as a company with the technology team doubling in size. Exotel’s technology expertise has been reaffirmed with the launch of Exotel Labs that reflects the company’s vision to spur innovation in the voice space. From the original aspirations of the co-founders as a start-up in June 2011, Exotel has physical operations in Indian and South-East Asian markets with a combined total of over 100 employees supporting the global client base around the clock.

Shivkumar Ganesan, CEO and Founder, Exotel, said, “It's been an incredible journey so far and one that has touched every emotion that is typical in entrepreneurs building a company from scratch. Six years ago, when we set out to start Exotel, never did I imagine that we as a firm will be able to work with companies across verticals, from the likes of Uber and Ola to some offbeat clients like TAAQADEMY, Pratham Books and Paperman. I am incredibly proud and humbled by the dedication of the team and the passion they display each day to support and contribute to the success of our customers. We are honoured to have customers who believe in the solutions we provide. ”

Rajkishan Udapudi, Senior Manager, Operations and Strategy, Swiggy, said, “We are using Exotel’s services since Swiggy’s inception and Exotel has played an instrumental role in handling most of the telephony operations for the company. Its ease-of-use, a variety of offerings and the excellent customer service stand out as compared to other telephony providers in the market and has definitely helped us grow in a cost-effective manner.”

“Exotel’s adaptability in the wake of such turbulence has demonstrated the strength of the company. 75 million people have communicated using Exotel in the last six years and we hope to continue this upward growth trend in the coming years by adding diverse clients to our portfolio. We see strong adoption growing among the marketplaces, job portals and food tech start-ups,” he added.

Tags: Exotel, leading cloud telephony player, Shivkumar Ganesan Exotel, Uber, Ola, TAAQADEMY, Rajkishan Udapudi Swiggy