GB Shaik ensures that the critical objective of any digitization for an automobile company like Nissan is to ensure that the customers are in touch with the company. He explains automation from two perspectives; one is bringing down the cost and making the company competitive in the market space. Second is improvement of go-to-market strategy.
Many IT companies are focusing on quickly adopting disruptive technologies to improve the customer experience and increase efficiency. Whether the organization is small or a large corporate, adoption of new technologies can be a challenge. Many of them struggle to balance the need to deploy new technology with speed and agility with risk management.
Many veteran CIOs and IT leaders of different fields have shared their views on the adoption of new technologies and the influence of the technologies on the best practices adopted by an organization.
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