Genesys felicitates its Asia Pacific Partners for their achievements

Genesys has recognised its top performing partners during the annual Genesys APAC Partner conference held from March 14-16, 2018 in Macau. The Genesys Asia Pacific Partner Conference is an opportunity for partners to get an insider’s view of the company’s strategy for future growth and market insights.
 

This year’s Best Performing Partner award recipients were -

· Partner of the Year 2017 Asia Pacific: Dimension Data Asia Pacific Pte. Ltd.

· SMART Go-to-Market Partner of the Year 2017 Asia Pacific: Hualiteq Intl. Corp.

· Disruptor Partner of the Year 2017 Asia Pacific: Pyrios (Pty) Ltd.

· Partner of the Year 2017 – Australia and New Zealand: Vodafone New Zealand

· Partner of the Year 2017 – Greater China: eSOON China Limited

· Partner of the Year 2017 – India: SmartConnect Technologies Pvt. Ltd

· Partner of the Year 2017 – Japan: Fijitsu Limited

· Partner of the Year 2017 – South East Asia: Dimension Data (Thailand) Limited

Srikanth SESH, CEO, Smart Connect Technologies, said, “India’s customer experience market is growing at rapid speed due to evolving business needs. Through our relationship with Genesys, we have been well-placed to meet the demands of the market through a dynamic range of solutions. This award represents the synergy between us and Genesys, and we’re honoured to receive it. We look forward to more years of cooperation with Genesys.”
 

“With increasing digitisation, the opportunity is greater than it ever was before. Our channel partners play a critical role in sales, integration and delivery. Genesys remains committed to helping its partners achieve excellence and profitability,” said George Aprane, Vice President of Channels and Alliances, Genesys. “Partners have the flexibility to extend the Subscription offer to organizations in APAC. Subscription allows customers "lease" with more flexibility and at a lower up-front cost. It also offers flexibility of re-mixing licenses and bursting seats with PureSuccess, a comprehensive set of support offers for customers and partners"

Genesys is always looking for ways to help partners increase their success, such as its new unified AppFoundry and the new subscription and customer success offers.
 

Genesys AppFoundry is backed by the company’s DevFoundry, a development support community with nearly 1,000 active members — a 400 percent increase in less than two years. The DevFoundry provides tools, services and best practices to enable developers to quickly build and bring to market new innovations for the Genesys Customer Experience Platform.

Genesys currently numbers more than 1,000 partners worldwide, representing a mature and broad range of skills to ensure successful deployments and superior support and service for its customer engagement solutions.