GoTo Enhances LogMeIn Resolve with New MDM, RMM Features, and Ecosystem Integrations for MSPs

GoTo, a leader in cloud communications and IT solutions, has announced a major upgrade to LogMeIn Resolve, introducing new Mobile Device Management (MDM), enhanced Remote Monitoring & Management (RMM) capabilities, and strategic ecosystem integrations. These advancements reinforce GoTo’s commitment to empowering Managed Service Providers (MSPs) with streamlined, secure, and scalable IT management solutions.

The global managed services market, projected to exceed $510 billion by 2029, is experiencing rapid growth as businesses increasingly rely on continuous IT support. In response, MSPs require advanced tools to improve efficiency, enhance security, and provide real-time insights that drive business success. LogMeIn Resolve’s latest enhancementsare designed to address these evolving needs.

Mobile Device Management (MDM) for MSPs – A multi-tenant solution that enables secure device management across iOS, Mac, Android, and Windows platforms, automating setup while ensuring company data protection.

Enhanced Remote Monitoring & Management (RMM) Tenancy – MSPs can now manage multiple clients from a single RMM interface, with expanded technician permissions and customer-specific policy settings to strengthen security.

Pax8 Marketplace Integration – LogMeIn Resolve is now available on the Pax8 Marketplace, making it easier for 35,000+ MSPs to purchase, manage, and streamline billing for IT services.

Future Ecosystem Expansion – Upcoming integrations with Microsoft Intune and ConnectWise PSA will boost efficiency, while new cybersecurity partnerships will unlock additional revenue opportunities for MSPs.

“LogMeIn Resolve enables us to monitor unlimited assets and provide rapid remote support to customers,” said Chris Ball, Managing Director at Helpdesq. “These tools have helped us significantly reduce resolution times, proactively prevent potential issues, and streamline our workflows to focus on delivering superior service.”

"At GoTo, we recognize the critical role MSPs play in today’s digital economy," said Joseph George, Senior Vice President & General Manager of IT Solutions Group at GoTo. “With these new capabilities, we are reaffirming our commitment to empowering MSPs with innovative, reliable, and scalable solutions. Together, we can drive transformational growth and deliver unparalleled value to businesses of all sizes.”